Sales Support Specialist

In 2017, the company started as an appointment-setting agency with just one service offering. Fast-forward to today, and we've transformed into the company Group — a vibrant ecosystem of services and products that define the cutting-edge landscape of the SalesTech and MarTech industries. For seven years running, we’ve been the top appointment-setting agency, achieving amazing results across 50+ industries worldwide.

Our results speak for themselves: with over 1,000 clients and a global portfolio, we’ve set up more than 200,000 appointments, delivering a $10 return for every $1 spent. We’re experts in B2B appointment setting, providing essential services for companies ready to take their growth to the next level. By diving deep into lead research and using customized, omnichannel strategies, we turn opportunities into real success.

Joining the company means signing up for a journey of unstoppable growth and success, driven by curiosity, dedication, and a commitment to excellence.

We are looking for an organised,client-focused Sales Support Specialist to join the company' in-house sales team. The team is led by our Head of Sales - Tom, and built around Sales Executives who run demos and close deals, with BDRs generating new pipeline.

You'll work alongside 1–2 Sales Executives to keep deals moving: joining client calls, handling contracts and onboarding new clients. Once a deal closes, you become the client's go-to contact, with room to grow into an AE or key-account role as the team scales.

This is a fully remote role, open to candidates in the US or Europe who work full US business hours.

WHAT YOU'LL DO

• Be the client's trusted point of contact: answer questions and keep them moving
• Onboard new clients from signed contract to kickoff
• Prep and join demos and client calls ; send follow-ups with clear next steps
• Prepare contracts and pay-per-meeting agreements, and track them to signature
• QA contracts before they reach the client
• Keep sales materials and templates up to date
• Run re-engagement campaigns to past leads and hand warm replies to SEs
• Keep the CRM accurate and segment leads
• Spot gaps in a deal and escalate early

WHAT YOU BRING

• 1–4 years in a client-facing commercial role : SDR / BDR, account executive, account management, customer success or onboarding, ideally in B2B
• Confident and presentable on client calls : you can lead a conversation, answer questions and handle objections

• Highly organized and detail-oriented : no promise lost, no contract error

• Experience guiding clients through onboarding, renewals or a buying process
• A sales mindset : you understand how deals close and you've worked towards commercial targets
• Fluent, professional English (C1+), with strong written communication
• Comfortable using a CRM every day
• Availability to work full US business hours

NICE TO HAVE

• Salesforce or HubSpot admin-level experience
• Experience preparing contracts, proposals or order forms
• Experience with email sequencing tools (HubSpot Sequences, Apollo, Lemlist or similar)
• Background in a B2B agency, lead generation or SaaS company

WHAT SUCCESS LOOKS LIKE

• The SEs you support spend more time selling and close more deals
• Old leads turn into new pipeline and closed business

What's special about working at the company?

• You'll be at the heart of a proven sales engine. The company has booked 250,000+ meetings for 1,000+ B2B clients, and now you'll help us win our own deals.

• Room to grow: become clients' go-to contact, with a path to an AE or key-account role.

• Real impact on revenue. Your work shows up directly in our Sales Executives' win rate and in deals closed from leads you bring back to life.

• Ownership from A to Z. We start with "why", trust people to own their work end to end, and measure success by results.

At the company, we care deeply about our team members, and we prove it through:

Competitive Pay: Your dedication deserves more than recognition; it deserves compensation that matches your expertise.

Remote-First Flexibility: We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.

Professional Growth: We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.

Well-being focus: Your mental health is a priority. We offer mental health lectures and support for your overall well-being.

Recharge Time: We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.

Global Sync: We align with U.S. holidays to keep our global teams in sync.

Memorable Team Experiences: Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.