Sales Operations Manager

ABOUT the company

At the company, we’re on a mission to positively impact consumer health at scale. And we’re doing it through something simple: soda. But not just any soda, a new kind of soda: one that’s delicious, refreshing, and actually good for you.

This mission is deeply personal for our CEO, Co-Founder, and Formulator, Ben Goodwin. Like many of us, Ben grew up consuming the Standard American Diet: lots of soda and processed foods that prioritized convenience over nutrition. But at 14, he took his health into his own hands. After making significant changes to his nutrition and exercise, he lost 50 pounds and saw a transformation in his energy, mood, and emotional clarity.

Those changes sparked a deep curiosity about the connection between nutrition and health. Ben became a relentless student of the gut microbiome and the ways it supports overall wellness. The more he discovered, the more passionate he became about finding credible, science-backed ways to make consumer health accessible to everyone.

The mission was clear. The vehicle? Less so. After exploring the possibilities, Ben landed on an unexpected yet familiar choice: soda. It was something he loved as a kid, and he knew millions shared that same nostalgia. But this wouldn’t be just any soda. With most Americans falling short on daily fiber, Ben set out to create a version with more fiber and less sugar, one that was perfectly balanced. The result? A deliciously refreshing soda with 6 to 9 grams of fiber and 2 to 5 grams of sugar, delivering science-backed benefits without sacrificing the classic taste people crave.

In 2018, the first the company cans hit the shelves, bringing Ben’s vision to life with a functional soda that anyone could enjoy. And by reimagining soda, we’re also reshaping culture. That means creating products that support health for all and building a business grounded in humanistic values: empathy, integrity, and a belief in better for everyone. From the ingredients we source to the culture we foster, we’re committed to proving that business (and beverage!) can be a force for good, and that soda has the power to bring people together.

So join us, and let’s write a new American soda story together. One we can all feel good about. One the company at a time.

ROLE OVERVIEW

The Sales Operations Manager will partner with sales representatives and cross-functional stakeholders to support the day-to-day operational management of regional distributors, emerging channels, select retail accounts, and short-dated inventory opportunities. This role will coordinate customer onboarding, item setup, distributor management, order and inventory execution, third-party platform updates, and other operational needs that enable the sales team to execute effectively.

KEY RESPONSIBILITIES

Regional Distributors, Emerging Channels & Inventory Opportunities

• Serve as the primary Sales Operations partner for regional distributors and emerging channels, including Foodservice, C-Store, alternative retail, and other developing routes to market.

• Manage distributor and customer onboarding, item setup, product documentation, system readiness, creative requests, demos, product transitions, and ongoing operational needs.

• Partner cross-functionally with Sales, Supply Chain, Finance, Shopper Marketing, Customer Service, and other stakeholders to manage requirements, timelines, deliverables, and resolve operational issues.

• Support commercialization and launch readiness for new products, packaging changes, limited-time offerings, and customer-specific opportunities.

• Identify and resolve execution gaps related to orders, shipping, logistics, inventory availability, and customer or distributor requirements.

• Maintain accurate customer, distributor, product, and program information across internal systems and third-party platforms.

• Manage visibility and execution of aging, short-dated, discontinued, and closeout inventory opportunities, partnering cross-functionally to support timely disposition and reduce inventory risk.

• Develop and maintain scalable processes, tools, and reporting that improve visibility, accountability, and execution while reducing manual work and supporting continued business growth.

REQUIREMENTS

• 8+ years of proven experience in sales operations, business analysis, or sales support management.

• Demonstrated experience onboarding new customers

• Ability to partner cross-functionally with supply chain, operations to identify creative solutions for shipping, logistics.

• Familiarity with syndication tools such as Syndigo/1WorldSync, Salsify, or similar platforms.

• Strong organization skills and attention to detail, however not to the point of being inflexible.

• Ownership experience in end-to-end process of tracing the sales process and conversation rates throughout the sales funnel.

• Program and project management capabilities.

• The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication

• Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment

• Excellent interpersonal, written and oral communication

• Humility, Aspiration, Commitment, Integrity, Engaged Empathy- the company company values.

• Ideal candidate has experience in CPG and supporting Regional Distributors, C-Store, and Foodservice

• 15% estimated travel.

REPORTS TO

Director of Sales Operations

COMPENSATION

$95,000 - $110,000 + Bonus

HOW WE WORK

We may be fully remote, but we’re anything but disconnected. The company has grown from a few passionate people around a table to a nationwide team, and we’ve done it without losing our collaborative spirit or sense of purpose.

Connection here is intentional. From cross-functional projects and IRL offsites to thoughtful Slack threads and spontaneous gifs, we make the effort to stay close, even across time zones. Sure, we move quickly, but we lead with trust, transparency, and a shared commitment to doing work that matters.

We value thoughtful debate. We give feedback with care and receive it with curiosity, knowing that real growth, both personal and collective, comes from listening as much as leading. Because at the company, it’s not just about getting things done. It’s about growing together, staying true to what matters, and building something with lasting impact.

WHAT WE VALUE

At the company, our values aren’t just posters on a wall. They shape how we show up: for each other, for our customers, and for the mission we’re chasing together.

• Mission Connectivity : Everything we do ladders up to our shared goal: supporting human health. Whether launching a new flavor or conducting clinical research, the mission stays front and center.

• Indomitable Spirit : When things get messy, we get inventive. We stay curious, adapt quickly, and find the path forward, most likely with a dedicated Slack thread and a beautifully overbuilt deck.

• Lead at Every Level : Leadership isn’t about titles, it’s about ownership. We speak up, follow through, and lift each other up. If you’ve got ideas and initiative, you’ve got influence.

• Courageous Humility: We’re confident in what we bring and curious about what we don’t know (yet). We give feedback with care, take it with grace, and know that real growth takes both.

WHAT WE’RE LOOKING FOR

Success at the company doesn’t come from checking boxes; it comes from living our values, staying curious, and finding energy in both the pace and the purpose. We’re building something big, and we’re looking for people who:

• Think big, move fast, and take thoughtful risks

• Thrive in a high-performance, feedback-rich environment

• Value real human connection and honest collaboration

• Are fired up by building something new, and making it better every day

Startup life at the company is equally fun and fast-paced. If you’re energized by a dynamic environment, eager to grow, and excited to help shape something meaningful from the inside out, the company is a one-of-a-kind ride.

We are committed to providing reasonable accommodations to qualified individuals with disabilities or other needs during the application process and employment. To request an accommodation, please contact The People Team at [link for members]

We are proud to be an Equal Opportunity Employer.  The company will consider all qualified applicants without regard to race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, veteran status, or any other characteristics protected by law.

Submission of Application Materials

Applicants are required to submit only the materials specifically requested as part of the application process. Please do not include any unsolicited materials, as they will not be reviewed or considered.

Unsolicited materials may include, but are not limited to

• Marketing or promotional concepts

• Business ideas or strategies

• Photographs, videos, or other media

• Presentations, designs, or other creative content

By submitting any materials beyond those explicitly requested, you agree that:

• You are voluntarily providing such materials;

• You irrevocably assign all rights, title, and interest in and to those materials to the company Inc.; and

• the company Inc. may use, reproduce, modify, distribute, or otherwise exploit such materials for any purpose anywhere in the world, without restriction or compensation.