Sales Operations Manager

ABOUT TEKION

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

JOB INTRODUCTION

The Sales Operations Manager leads the strategy, processes, and tools that support the effectiveness and efficiency of the sales organization. This role partners closely with sales leadership, marketing, finance, and business systems teams to ensure operational alignment, data integrity, and performance tracking. The ideal candidate brings a deep understanding of sales processes, analytics, and cross-functional project management.

KEY ROLES & RESPONSIBILITIES

• Lead sales operations initiatives including territory planning, quota setting, and performance tracking.

• Manage CRM data hygiene, reporting, and dashboard development to support visibility and decision-making.

• Evaluate and optimize sales processes to improve pipeline health, forecast accuracy, and productivity.

• Collaborate with cross-functional teams on process changes, system improvements, and tool adoption.

• Own and drive projects related to sales compensation, enablement operations, or sales tech stack integration.

• Develop and enforce governance standards across the sales organization. Serve as a strategic advisor to sales leaders by identifying trends, gaps, and growth opportunities.

BASIC QUALIFICATIONS

• 6–8 years of experience in sales operations, business operations, or revenue operations.

• Strong expertise with CRM tools (e.g., Salesforce), BI/reporting platforms, and sales productivity tools.

• Proven track record of improving operational efficiency and sales performance through data-driven strategies.

• Experience managing cross-functional projects with multiple stakeholders.

• Strong analytical, organizational, and communication skills.

• Experience in a fast-paced SaaS or tech environment preferred.

• Bachelor’s degree in business, operations, finance, or a related field; MBA or advanced degree a plus.

PERKS & BENEFITS

• Competitive compensation and generous stock options

• 100% employer-paid top-of-the-line medical, dental and vision coverage

• Great benefits including unlimited PTO, parental leave and free snacks and beverages

• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper

• Work on the latest and coolest technologies – everything is home-grown and built ground-up

• A dynamic work environment with a strong sense of community and collaboration

• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy

• Exciting opportunities for career growth and development

Current Tekion Employees: Please apply via the Internal Job Board in Ashby.

Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here https://tekion.com/legal/privacy/applicant-and-candidate-privacy-notice.

Important: Tekion will only contact candidates from an @tekion.com http://tekion.com email address or through our applicant tracking system ([email protected]). We may also work with authorized recruiting partners from time to time. Tekion and its recruiting partners will never ask you to pay fees or send money for applications, interviews, training, or onboarding. If you receive a message that seems suspicious, please do not respond or share personal or financial information.