Sales Development Representative - UK

About the company

The company is the global leader in Microsoft 365 (M365) tenant resilience, serving over 23 million users worldwide. We empower the world’s leading organizations to master the complexity of Microsoft M365.  Through robust security and precise governance, we help ensure that our client’s environments stay cyber-resilient and productive, no matter how complex they are.

Our unified, cloud-native platform delivers powerful automation, rapid value, and end-to-end visibility across the entire M365 ecosystem. Backed by world-class support and a collaborative, innovative culture, the company is a place where your ideas matter, and your work truly impacts global enterprises.

Job Summary

We are seeking a motivated and process-oriented Sales Development Representative (SDR) to join our growing go-to-market team. This role will focus on generating pipeline through both marketing-aligned outbound prospecting and strategic follow-up on inbound MQLs within the US.

The ideal candidate thrives in a fast-paced, data-driven environment and can quickly learn to navigate a high-tech SaaS product suite. You’ll play a critical role in connecting with prospects, diagnosing alignment between business challenges and our offerings, and helping accelerate the path from lead to opportunity.

Job Requirements

• 1+ year experience in a Sales Development, Business Development, or  Inside Sales role, preferably in SaaS or technology environments.

• Strong understanding of prospecting best practices and outbound cadencing.

• Familiarity with prospecting tools (ZoomInfo, LinkedIn Sales Navigator), sequencing platforms (Salesloft, Outreach, Nooks), and CRM systems (Salesforce, HubSpot).

• Exposure to or curiosity about AI-assisted prospecting tools and data-driven selling approaches.

• Demonstrated ability to identify high-fit opportunities and manage multiple outreach streams simultaneously.

• Excellent communication skills—both written and verbal—with the ability to personalize messaging by persona and intent.

• Self-motivated, detail-oriented, and comfortable working toward measurable KPIs and process adherence.

Preferred Qualifications

• Experience prospecting into IT, Security, or SaaS leadership personas.

• Familiarity with Microsoft 365 or cloud-security markets.

• Proven ability to interpret funnel data, assess lead quality, and make recommendations for campaign improvement.

Job Responsibilities

• Execute hybrid outbound and inbound prospecting strategy, engaging accounts aligned with marketing campaigns and following up on Marketing Qualified Leads (MQLs) in territory.

• Review top-of-funnel data and campaign engagement insights to prioritize accounts and prospects efficiently.

• Research target organizations to identify key stakeholders and tailor outreach based on persona, use case, and buying triggers.

• Conduct high-quality conversations that uncover prospect pain points, evaluate fit, and position relevant product offerings.

• Partner closely with Account Executives, Marketing, and Product teams to ensure smooth lead handoffs and accurate pipeline tracking.

• Maintain detailed activity tracking and follow-up consistency across CRM and sequencing tools.

• Analyze performance metrics (conversion rate, meetings booked, pipeline influenced) and contribute insights on campaign and prospecting trends.

• Participate in regular training, enablement, and process reviews to continuously refine skills and messaging.

The company Values

Ownership Mindset :   Take ownership. Drive outcomes.

One Team : One team, one goal, embracing diversity - to achieve more together.

Velocity: Decide fast. Deliver fast. Repeat.

Continuous Improvement : Curiosity drives us. We challenge the status quo.

Customer First: Listen deeply. Solve boldly.

Resilience: Steady under pressure.

The company is an organisation which values the strength that diversity brings to the workplace. As an employer, we seek to promote equal opportunity through affirmative action. All qualified applicants will therefore receive consideration for employment and will not be discriminated against based on gender/sex, race/ethnicity, disability, age or any other protected group status (such as protected veteran status) or characteristic that is protected by local legislation.

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