Sales Development Representative

We’re Hiring: Sales Development Representative (SDR)

Location: UK or Singapore

Department: Marketing

Reporting to: Revenue Growth & Outbound Operations Manager

Contract Type: Permanent, Full time

Salary: £27,000–£35,000 OTE per annum (UK) / circa S$46,000–S$60,000 OTE per annum (Singapore)

About the company

The company is the corporate verification and risk intelligence layer for organisations operating across Asia, helping them verify businesses, understand ownership, assess risk and monitor changes with confidence.

Through direct access to authoritative registry data and local intelligence across APAC, the company delivers trusted company, ownership and risk insights across the full customer lifecycle: verify, understand, assess, onboard and monitor.

Built for Asia and trusted by global organisations, our solutions support onboarding, compliance, third-party risk, due diligence and ongoing monitoring in some of the world's most complex markets.

About the Role

The Sales Development Representative (SDR) owns cold outbound through to qualified SQL handoff and is responsible for generating qualified appointments for the Sales team through focused outbound calling. The role is measured on booking a minimum of 4 qualified appointments per week, with at least 40% of those accepted as SQLs by Sales.

This is a phone-first role. The SDR makes high-volume outbound calls to compliance, risk and onboarding leaders at payment providers, corporate entities and data resellers operating across Asia, uncovering their company verification, KYB, due diligence and third-party risk needs and booking qualified prospects in with the Sales team.

The SDR works within the outbound operating model set by the Revenue Growth & Outbound Operations Manager, executing call activity against agreed ICPs, target accounts, campaigns and trigger-led plays, and maintaining accurate activity records in HubSpot.

The role contributes directly to the company's FY26 growth objectives by building a predictable source of outbound-sourced pipeline.

Key Responsibilities

• Outbound Calling

Make high-volume outbound calls to targeted individuals and organisations to explore their requirements for the company products and services. Handle gatekeepers and objections confidently, and follow up persistently across calls, voicemail and email until a clear outcome is reached.

• Prospect Qualification

Ask questions to understand each prospect's requirements and qualify them against agreed criteria (need, authority, timing and budget) before booking an appointment. Answer first-line questions about the company, our registry coverage and our use cases, and communicate the company proposition clearly by phone and email.

• Appointment Setting & Handoff

Book qualified appointments for the Sales team. Use the calendar to invite attendees, monitor acceptances and confirm attendance. Provide the Sales team with a clear briefing on each prospect so appointments progress with clear ownership and consistent follow-up.

• Account Research & Call Preparation

Research organisations and contacts before each call to personalise outreach. Build a working knowledge of target industries, buyer roles and the regulatory drivers behind KYB and due-diligence requirements.

• Campaign & Trigger-Led Outreach

Execute calling campaigns aligned to the company's ICP-driven campaign calendar, ABM target accounts and trigger-led plays such as regulatory change, market events and customer signals. Communicate regularly with other team members on campaigns and daily workflow.

• CRM & Activity Management

Update HubSpot with accurate information on all prospects and organisations. Log every call, outcome, note and next step against the relevant record on the same day, use HubSpot email templates and sequences to support calling activity, and keep lead status and lifecycle stage up to date in line with the agreed handoff process.

• Daily Planning & Reporting

Manage your own day and prioritise daily call lists and work plans to hit activity and appointment targets. Report all results, positive and negative, to your Line Manager, and go the extra mile to hit appointment targets and support other team members.

Requirements

• Excellent verbal communication skills and a confident, professional phone manner.

• Builds rapport easily over the phone, with strong listening and questioning skills.

• A natural passion for sales, a competitive streak and a drive to achieve sales targets.

• Strong interpersonal and customer service skills.

• Ability to manage own time and prioritise tasks effectively in a fast-paced, remote environment.

• IT literate, able to use email, internet, Microsoft Word and Excel to an intermediate level.

• Previous outbound calling, telemarketing or SDR experience, ideally in B2B SaaS, is an advantage.

• Experience using HubSpot or a similar CRM platform is an advantage.

• Experience within SaaS, RegTech, FinTech, compliance, KYB, KYC, AML or third-party risk industries is advantageous.

Expected Behaviour & Attitudes

• Self-driven, independent and detail-oriented, with a practical can-do attitude.

• Resilient and persistent, able to work under pressure and stay positive in the face of rejection.

• A willingness to take responsibility and accountability.

• Enthusiasm for learning and openness to coaching and feedback.

• Collaborative team spirit.

• Demonstrates a strong service mindset when communicating with prospects, clients and internal stakeholders.

• Disciplined in daily planning and CRM accuracy.

• Proactive and comfortable working in a fast-growing, commercially focused environment.

• Positive, pragmatic and solutions-focused mindset.