Sales Development Representative

Make Every Experience Matter

The company is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology — eWizard, eVa, Kheiron, and Lexi — with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50 life sciences, pharma, biotech, and medtech companies around the globe.

Mission: As a Sales Development Representative, you will drive lead generation and outreach through personalized, multi-channel campaigns, targeting key accounts in the pharma and life sciences industries. You will research prospects, conduct discovery meetings, qualify leads, and connect their business needs with the company’s digital and AI-powered solutions, ensuring a smooth handover to the sales team. Working closely with marketing, sales, and partnerships, you will optimize outreach strategies, maintain CRM data quality, and contribute to pipeline growth and go-to-market initiatives.

Responsibilities

Lead Generation & Outreach

• Proactively generate interest in the company’s solutions through multi-channel outbound campaigns (LinkedIn, email, calls, events, partner lists, etc.).

• Collaborate with marketing to nurture and qualify inbound leads from campaigns, website forms, general requests, and events.

• Plan and execute account-based outreach (ABM/ABS) targeting priority accounts with personalized, multi-stakeholder sequences.

• Build and launch personalized outreach sequences using sales engagement and automation tools (e.g., Reply.io, Apollo, LinkedIn Sales Navigator).

• Continuously optimize messaging, targeting, and campaign tactics based on performance data and market feedback.

Qualification & Consulting

• Research and analyze target accounts and buyer personas to tailor outreach and understand business drivers.

• Conduct introductory discovery meetings to uncover prospect pains, digital maturity levels, and opportunities.

• Act as a trusted consultant by mapping the company’s solutions (eWizard, AI tools, integrations, etc.) to prospect needs.

• Qualify or disqualify leads based on ICP and defined criteria, and hand over Sales Qualified Leads (SQLs) to Account Executives following approved flows.

CRM & Data Excellence

• Maintain accurate, complete, and timely data for all leads and accounts in the CRM.

• Track outreach activities, campaign performance, and conversion metrics to support forecasting and pipeline visibility.

• Suggest improvements to lead management and outreach operations to increase efficiency and conversion rates.

Collaboration & Continuous Improvement

• Work closely with marketing, sales, and partnership teams to align on account strategies, messaging, and prioritization.

• Provide structured feedback on campaign performance, market trends, and buyer behavior to shape future GTM initiatives.

• Actively grow your LinkedIn presence to build a relevant professional network in the pharma & life sciences ecosystem.

Requirements

• English: Upper-Intermediate+/Fluent

• 2+ years in SaaS/IT sales (SDR, BDR, Inside Sales)

• Hands-on experience with outbound tools (Reply.io, Sales Navigator, Apollo, Outreach, HubSpot)

• Knowledge of lead qualification frameworks (BANT, MEDDIC, CHAMP)

• Strong research & prospecting skills (decision-makers, buying intent)

• Fast learner with ability to absorb product/industry knowledge

• Structured multitasker with a proactive, team-oriented mindset

• Strong communication, storytelling, and rapport-building skills

Preferred / Advantage

• Experience with CRM (Creatio, Salesforce, HubSpot)

• Familiarity with marketing automation & campaign tools

• Knowledge of Jira & Confluence

• Proficiency in Office 365

• Background in SaaS/enterprise sales cycles

• Experience in pharma or life sciences industries

• Understanding of ABM (Account-Based Marketing)

Why the company?

Purpose in Every Service

Your work will contribute to solutions that help pharmaceutical companies bring innovations to market faster and improve how healthcare information reaches people globally. We build technology with purpose — because better communication can lead to better health outcomes.

Care and Connection

We believe great work happens when people feel supported, trusted, and connected. At the company, collaboration, knowledge sharing, and genuine care are part of everyday work — for our teammates, clients, and communities. From charity and sustainability initiatives to an inclusive and supportive environment, we grow stronger together.

Grow and Go Beyond

We encourage bold ideas, ownership, and continuous growth. Whether it’s leading new initiatives, shaping products, or expanding your expertise, you’ll have the opportunity to make a visible impact and evolve alongside a global organization.

What We Offer

Competitive compensation with performance-based salary reviews