Revenue Operations Analyst, Partnerships

We are on a mission to empower people of all ages to thrive in an increasingly connected world. By uniting the company and Qoria, organizations driven by personal experiences with identity theft and cyberbullying, our AI-powered platform brings together global category leaders to build a safer internet across all stages of life–protecting individuals and families across home, school, and work environments.  Today, our $340M+ ARR platform protects millions of individuals and families, and 32k schools worldwide. Driven by a global team of over 1,000 people, we are combining intelligent digital threat protection with student and child wellbeing tools so everyone can navigate the digital world safely and with confidence.

We are seeking a dynamic team player to join the company in a new role which combines data analytics, revenue accounting, and business partnership. As part of our mission to drive consistent growth in our partner revenue channel, this position will play a critical role in aligning partner analytics with accurate revenue forecasting and GAAP-compliant reporting.

The Revenue Operations Analyst, Partnerships will collaborate closely with internal and external stakeholders to contribute towards the revenue process for our rapidly expanding partner channel. This role is responsible for ensuring accurate partner billing, analytics, and reporting.

Reporting to the Director of Partner Revenue Operations, the ideal candidate will bring strong data analytics expertise and a collaborative spirit to a role which offers a unique opportunity to contribute directly to the company’s growth.

Day to Day

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Transform source data into a usable format for monthly billing, revenue recognition, and forecasting purposes

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Ensure enrollment numbers used in Employee Benefits/Partner business forecasts are aligned with source customer enrollment counts and actual enrollment counts used by Revenue Accounting for GAAP purposes

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Own the ongoing health of the billing engine: perform regular QA on Python/SQL logic, monitor for discrepancies, and troubleshoot issues as they arise in production

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Debug and fix existing billing engine code to resolve identified issues, ensuring minimal disruption to partner invoicing and downstream revenue reporting

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Design and implement new invoicing logic and billing flows to support evolving contract structures, new partner types, or business requirements

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Assist in ad hoc projects and system integrations as an SME for the Partner Revenue Operations team

What you bring to the table

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2-3 years of progressive experience in data analytics

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Proficiency in SQL and Python - ability to query and manipulate large datasets efficiently

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Experience with Databricks - familiarity with data engineering and analytics in a cloud environment

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Experience building data logic/pipelines — this role includes designing new invoicing flows

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Translating business/contract requirements into technical logic, working iteratively with stakeholders to validate assumptions

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Advanced Excel skills - including pivot tables, advanced formulas, and data analysis

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Strong analytical thinking - ability to identify trends, discrepancies, and insights in financial data

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Solid financial background - knowledge of financial statements, basic accounting principles, and tax implications

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Attention to detail and problem-solving skills - ability to ensure data accuracy and resolve inconsistencies.

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BA/BS in Analytics, Data Science, Applied Mathematics, Statistics, Computer Science, Economics, or a similar field of study

It would be great if you also had

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Experience with billing processes and system integrations/implementations; understanding of revenue recognition, invoicing, and reconciliation.

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Familiarity with Zuora, NetSuite, Salesforce, Avalara (or a similar sales tax engine).

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Understanding of subscription & usage based billing, and financial systems.

The company is committed to offering a generous package to support our employees in all aspects of their life in and out of work. Our packages offer competitive pay, generous health and wellness benefits, retirement savings plans, parental leave and much more! Pay range for this position is $75,000–$90,000, but may vary depending on job-related knowledge, skills, experience and location. This position is remote, but candidates must be US-based.

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We are proud to be an equal employment workplace. All qualified applicants will be considered for employment without regard to, and will not be discriminated against based on race, color, ancestry, national origin, religion, age, sex, gender, marital status, sexual orientation, gender identity, disability status, veteran status, or any protected category. Beyond equal employment opportunity, we are committed to being an inclusive community where all feel welcome.

We are dedicated to providing an accessible environment for all candidates during the application process and for employees during their employment. If you need accessibility assistance and/or a reasonable accommodation due to a disability, please let your Talent Acquisition Partner know.

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