Retail Transformation Lead

About the company

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At the company, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the  flexibility to do your best work. Creating a career you love? It’s Possible.

At the company, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here .

The company is building a more centralized approach to retail media, future-facing commerce partnerships, and related commercialization work. This role will help bring structure and momentum to a focused portfolio of strategic retail relationships, supporting integrated partnership plans that span media, measurement, data, commerce integrations, creator programs, and key industry moments.You will help shift the company from broad-based retail pitching toward deeper, bundled partnerships with a prioritized set of strategic retailers and commerce platforms.This is an individual-contributor role for a highly organized, strategic operator who can turn complex partnership opportunities into clear plans, coordinated workstreams, and measurable outcomes. You will partner closely with Sales, Product, Engineering, Data Science, Marketing, and Content to support retail growth initiatives, develop partner-facing materials, and drive execution against shared goals.

What you’ll do

• Support the development and execution of integrated partnership plans for a focused portfolio of approximately 5–20 strategic retail and commerce relationships

• Help coordinate non-traditional retail partnership motions that combine advertising, measurement, data, commerce integrations, creator programs, and in-store or co-branded activations.

• Support the development of the company’s point of view on emerging retail and commerce trends, including AI-enabled shopping experiences, agentic commerce, account linking, and evolving data and measurement expectations.

• Partner with Product, Engineering, and Data Science to gather requirements, document feedback, and support the development of new retail media and commerce solutions

• Support execution of Future of Retail programs, including partner research, program planning, pilot coordination, and cross-functional follow-through across commerce integrations, creator programs, and experiential moments

• Help build repeatable frameworks for prioritizing retail partners, evaluating opportunities, packaging solutions, and tracking progress across cross-functional teams.

• Analyze market, partner, and internal performance inputs to identify trends, opportunities, and areas requiring escalation or strategic focus

• Contribute to joint planning and execution for priority commerce-platform partnerships, including tracking shared outcomes such as GMV growth and active customers on the company.

• Support seasonal and tentpole retail moments—including Predicts, Holiday, and major partner events—by coordinating partner strategy, internal readiness, activation plans, and follow-up.

• Use AI tools to accelerate research, planning, synthesis, and drafting while applying sound judgment, fact-checking, and stakeholder validation before sharing recommendations or materials

• Build strong working relationships across functions and proactively resolve execution gaps to keep priority initiatives moving forward

What we’re looking for

• Minimum 8 years of experience in partnerships, account management, strategy, business development, monetization, retail media, commerce, or related fields

• Experience supporting complex, multi-product partnership or commercialization motions that go beyond traditional media sales.

• Experience working with advertisers, retailers, commerce platforms, agencies, or technology partners

• Familiarity with emerging commerce trends—such as retail media networks, commerce-platform integrations, AI-enabled shopping, data and measurement partnerships, or omnichannel retail experiences—is strongly preferred.

• Ability to help structure ambiguous opportunities into prioritized plans, clear workstreams, and scalable operating processes.

• Strong project-management skills, with demonstrated ability to manage multiple stakeholders, timelines, and dependencies

• Experience analyzing performance data and using insights to inform account plans, program strategy, or partnership opportunities

• Strong written and verbal communication skills, including the ability to create concise briefs, presentations, and stakeholder updates

• Experience working with a focused set of strategic accounts or partners and identifying ways to deepen relationships through integrated, multi-dimensional solutions.

• Comfort partnering with technical and non-technical teams, including Product, Engineering, Sales, Marketing, and Data Science

• Demonstrated ability to use AI tools to improve efficiency in research, planning, analysis, and communication, while validating outputs for accuracy, quality, and appropriate use

• High ownership, strong attention to detail, sound judgment, and the ability to handle sensitive information responsibly

• Bachelor’s degree in business, economics, marketing, or a related field, or equivalent practical experience

Relocation Statement

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement

• We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role.

• This role will need to be in the office for in-person collaboration 1-2 times/month and therefore can be situated anywhere in the country.

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At the company we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at the company and benefits available for this position can be found here .

US based applicants only

$132,298 — $272,377 USD

Our Commitment to Inclusion

The company is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete  this form for support.

By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.