(Remote) Entry-Level Community Manager at (20 - 27 / hr)

The company is seeking an enthusiastic and organized Entry-Level Community Manager to join our remote team. In this role you will help build and manage our community platform for gig workers using Circle.so. You will be responsible for moderating the community, engaging with members, and fostering a positive and supportive online environment. This position is ideal for someone passionate about community building and eager to start their career in community management. No college degree is required, but strong communication skills and a passion for helping people are essential.

Key Responsibilities

• Community Engagement: Actively engage with gig workers through our community platform, Circle.so, encouraging participation and fostering a sense of community.

• Moderation: Monitor discussions, enforce community guidelines, and ensure a safe and respectful environment for all members.

• Content Creation: Develop and share content that resonates with our community, including posts, articles, and updates about the company and gig work opportunities.

• Support and Communication: Address questions, concerns, and feedback from community members promptly and effectively.

• Event Coordination: Plan and execute virtual events, webinars, and live sessions to engage and inform our community.

• Feedback Collection: Gather insights and feedback from the community to help improve our platform and services.

• Collaboration: Work with other departments to ensure consistent messaging and to support marketing and recruitment efforts.

• Analytics and Reporting: Monitor community engagement metrics and provide regular reports on community activities and growth.

Skills and Qualifications

• Communication Skills: Exceptional verbal and written communication skills.

• Creativity: Ability to create engaging and original content.

• Organizational Skills: Strong ability to manage multiple tasks and prioritize effectively.

• Interpersonal Skills: Ability to build and maintain relationships within the community.

• Technical Skills: Proficiency with community management platforms (e.g., Circle.so) and social media tools.

• Problem-Solving: Ability to address and resolve community issues and conflicts effectively.

• Time Management: Strong ability to manage time and meet deadlines.

• Customer Service Experience: Experience in a customer-facing role is a plus.

Preferred Experience

• Experience in community management, social media management, or a related field is a plus but not required.

• Previous experience with gig economy platforms or staffing apps is a plus.

• Experience hosting and coordinating virtual events.

Education

• High school diploma or equivalent.

• Relevant certifications or coursework in social media, marketing, or community management are beneficial but not required.

Working Conditions

• Remote Work: The role is remote, allowing for flexibility in work location.

• Collaboration: Regular virtual meetings and communications with the marketing and recruitment teams.

• Tools: Use of various communication and collaboration tools, such as email, video conferencing, and community management software.

Salary Range

• $20 to $27 per hour, depending on experience and qualifications.

About the company

If you are passionate about community building, creative, and eager to engage with gig workers, we’d love to hear from you! Apply now to join the company and make a difference in the gig economy.

Apply Now!