Real Estate Operations Coordinator

Real Estate Operations Coordinator (Property Management, Leasing & Tenant Coordination) – Remote | U.S. Hours

Position Type: Full-Time, Remote

Working Hours: U.S. Client Business Hours (flexibility required for leasing cycles, rent collection periods, and maintenance coordination)

About the Role

At the company, one of our clients is hiring a Real Estate Operations Coordinator to support the day-to-day operations of residential and commercial property portfolios.

This is a high-ownership operational role focused on

• Tenant communication

• Leasing coordination

• Maintenance management

• Property system updates

• Owner reporting and compliance

You will act as the operational bridge between

• Tenants

• Vendors

• Property owners

• Internal property management teams

The ideal candidate is highly organized, detail-oriented, and comfortable managing multiple moving parts in a fast-paced property management environment.

If you have experience with

• Property management systems

• Leasing workflows

• Tenant communication

• Maintenance coordination

This role is a strong fit.

What You’ll Own

Tenant Communication & Support

• Respond to tenant inquiries related to:

• Rent payments

• Lease terms

• Maintenance requests

• Property policies

• Track all communication within:

• Yardi

• AppFolio

• Buildium

• Similar property management platforms

• Send reminders for:

• Rent due dates

• Lease renewals

• Compliance notices

Leasing & Documentation

• Draft, review, and process:

• Lease agreements

• Lease renewals

• Tenant onboarding documentation

• Manage documentation using:

• DocuSign

• Dotloop

• Maintain organized and compliant tenant files including:

• Applications

• Identification records

• Inspection reports

• Signed agreements

• Support property marketing across:

• Zillow

• Apartments.com

• MLS listing platforms

Property Management Systems

• Maintain accurate records across property management software

• Track:

• Rent collections

• Delinquencies

• Occupancy status

• Late fees

• Generate and reconcile:

• Rent rolls

• Delinquency reports

• Occupancy trackers

Maintenance Coordination

• Create and assign vendor work orders

• Track maintenance tickets from start to completion

• Coordinate with tenants and vendors to ensure timely issue resolution

• Verify vendor invoices against completed work orders

Owner Reporting & Operational Updates

• Prepare:

• Owner statements

• Cash flow summaries

• Occupancy reports

• Vacancy updates

• Provide regular updates regarding:

• Rent collection status

• Open maintenance issues

• Leasing activity

• Ensure reporting is accurate and delivered on time

Compliance & Quality Control

• Ensure all tenant documentation complies with:

• Local landlord-tenant regulations

• Fair Housing requirements

• Internal compliance standards

• Maintain organized, audit-ready property documentation

What Success Looks Like

• Tenant issues are resolved quickly and professionally

• Lease documentation remains accurate and compliant

• Maintenance requests are handled efficiently

• Property systems stay updated and organized

• Owners receive timely and accurate reporting

What Makes You a Strong Fit

• Strong communication skills with tenants, vendors, and property owners

• Highly organized and comfortable managing multiple workflows simultaneously

• Detail-oriented with strong operational follow-through

• Problem-solver who balances tenant experience with operational efficiency

• Able to work independently in fast-paced environments

Requirements (Must-Have)

Experience

• 2+ years of experience in:

• Property management

• Leasing coordination

• Real estate operations

• Property administration

Core Skills

• Hands-on experience with:

• Yardi

• AppFolio

• Buildium

• Similar property management systems

• Strong Microsoft Office and Google Workspace skills

• Familiarity with:

• Lease documentation

• Rent collection workflows

• Tenant communication processes

• Strong written and verbal English communication

Nice to Have

• Experience managing portfolios of 100+ units

• Multi-state property management experience

• Familiarity with:

• Security deposits

• Trust accounting

• Owner statements

• Property accounting workflows

• Experience in:

• Residential property management

• Commercial real estate

• Mixed-use portfolios

What a Typical Day Looks Like

• Respond to tenant inquiries and maintenance requests

• Process leases, renewals, and tenant documentation

• Update rent payments and occupancy records in property systems

• Coordinate vendor work orders and maintenance follow-ups

• Prepare owner reports and operational summaries

• Ensure all records remain organized and compliant

In short

You keep property operations organized, responsive, compliant, and running efficiently across tenants, vendors, and ownership groups.

Key Metrics (KPIs)

• Rent collection percentage

• Vacancy fill time

• Maintenance resolution turnaround time

• Accuracy of lease and tenant documentation

• Owner satisfaction with communication and reporting

• System and operational accuracy

Why This Role Stands Out

• High operational ownership across property workflows

• Direct impact on tenant experience and portfolio performance

• Exposure to leasing, maintenance, reporting, and compliance operations

• Opportunity to grow into:

• Property Manager

• Operations Manager

• Portfolio Coordinator roles

Interview Process

• Initial Phone Screen

• Video Interview with the company Recruiter

• Practical Task (lease processing or owner reporting scenario)

• Client Interview

• Offer & Background Verification

Apply Now

If you

• Thrive in organized, operations-heavy environments

• Enjoy coordinating property workflows and tenant communication

• Can manage multiple moving parts without losing accuracy

• Want to grow within real estate and property operations

This is a strong opportunity to join a fast-moving property management environment and play a key role in daily portfolio operations.