Program Manager

Purpose in Every Position

The company puts a world of talent at your fingertips. With our AI-powered Global Work Platform™, companies can hire, pay, and manage employees in 185+ countries—removing risk, red tape, and guesswork from global growth. Backed by more than a decade of compliance leadership and local expertise, the company helps businesses move fast, stay compliant, and scale with confidence. With the company, companies everywhere can hire great talent anywhere.

Where Your Work Moves the Needle.

At the company, every team member drives our success. Joining us means more than filling a role—you’re accountable for results and impact. Our values guide how we operate, execute, and collaborate across borders. By putting them into action, you’ll help us scale faster, compete harder, and lead the future of global work.

What Makes You a Great Fit

The company is seeking a highly organized, execution-focused Program Manager to join our Business Operations organization, reporting to the Vice President of Employment Solutions. This role will lead cross-functional initiatives that improve the experience of the company’s customers and employees while strengthening the scalability, efficiency, and quality of our global operations.

The Program Manager will translate strategic priorities into clear workplans, establish accountability across teams, proactively manage risks and dependencies, and ensure projects deliver measurable business outcomes.

How You'll Make an Impact

• Lead complex, cross-functional programs from initial scoping through implementation, measurement, and post-launch review.

• Translate business priorities into structured projects, with clear milestones, owners, dependencies, success metrics, and decision points.

• Establish strong project governance by facilitating working sessions, maintaining documentation, and providing consistent updates to stakeholders and executive sponsors.

• Partner with teams across Operations, R&D, Engineering, Legal and Sales to set cross-functional program goals and coordinate execution.

• Lead initiatives that improve customer and employee experiences across areas such as onboarding, payroll, benefits, immigration, and ongoing support.

• Build and maintain dashboards, project trackers, and performance reporting that provide visibility into progress, risks, and business impact.

• Develop clear presentations, executive updates, decision documents, and project debriefs for operational and company leadership.

• Conduct post-implementation reviews to measure results, document lessons learned, and ensure improvements are sustained.

Let's Connect If You Have

The ideal candidate is detail-oriented, eager to learn, and thrives in a dynamic, high-growth environment.

• 5+ years of experience leading project or program management initiatives, preferably within SaaS, HR technology, payroll, global employment, or another operationally complex environment.

• Demonstrated ability to manage multiple cross-functional projects with competing priorities, dependencies, and deadlines.

• Strong stakeholder-management skills, including the ability to establish accountability, provide constructive feedback, navigate conflict, and escalate concerns appropriately.

• Proficiency with GoogleSlides, GoogleSheets, Google Docs, and AI tools (i.e., ChatGPT, Claude)

• Excellent communication skills, with the ability to create clear and concise presentations for stakeholders

• Highly organized and detail-oriented, with the ability to manage multiple projects simultaneously

• Comfortable operating across global teams, time zones, and rapidly shifting priorities.

Our Commitment to You

At the company, we’re committed to supporting our team with comprehensive rewards and benefits designed to meet diverse needs across roles and locations. Our core offerings include:

• Flexible Time Off – Take the time you need to recharge.

• Parental Leave – Support for growing families.

• Health and Dental Insurance – Where applicable, to cover you and your loved ones.

• Retirement Savings + Employee Incentive Plan – Plan for the future while sharing our success.

Please visit our career page for more information [link for members]

The company is an Equal Opportunity Employer.

We power global teams and believe diverse perspectives drive innovation and impact. Employment decisions at the company are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. We’re committed to fostering an inclusive culture where every teammate can thrive and do the best work of their career—anywhere in the world.