Product Sales Specialist

About Us

The company empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on the company for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, the company’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. The company is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more .

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose the company every day.

About the Role

At the company, we succeed when our merchants succeed. As a Product Sales Specialist focused on new products and emerging use cases, you'll help bring the company's growing portfolio to US merchants, and help shape where it goes next. You'll sell across our newer solutions, spot use cases and verticals where the company can add value, and turn early merchant conversations into repeatable plays for the wider team. You'll partner closely with Account Executives, Account Managers, Product and Marketing, and you'll be comfortable selling things that are still taking shape. Your bonus will be tied to a quota for the company's newer products.

What you'll be doing

• Drive deal progression for the company's newer products on opportunities sourced by Account Executives and Account Managers, across new logos and the existing US merchant base.

• Partner with Account Executives and Account Managers to uncover merchant needs beyond core fraud decisioning, and lead the product-specific portions of the sales cycle.

• Identify and qualify emerging use cases and new verticals, then help define the positioning, ideal customer profile and value story for each.

• Deliver tailored demos and answer detailed questions from prospective and existing merchants across Fraud, Payments, Ecommerce, Customer Experience and Finance.

• Design and run proofs of value and pilots for new products, defining success criteria up front and turning results into a path to contract and a reference story.

• Work as a close partner to Product and Engineering, bringing structured merchant feedback and market requirements that influence the roadmap.

• Turn early wins into repeatable assets, including talk tracks, discovery guides, ROI frameworks and case studies, so the wider go-to-market team can scale them.

• Stay current on the company's expanding portfolio, the broader payments, fraud and risk landscape, and the competitors in each new market.

Qualifications

• 3-5+ years of experience in a quota-carrying or customer-facing commercial role such as Sales, Solutions Engineering, Sales Engineering or Product Specialist, ideally in ecommerce, payments, fraud or risk.

• A track record of selling new or early-stage products, or of opening a new market, segment or use case.

• Ability to build a business case and sell value to multiple stakeholders, including senior leaders.

• Enough technical fluency to discuss APIs, data flows and ecommerce architecture credibly, and willingness to go deeper quickly.

• Strong communication skills, with the ability to make complex concepts clear and persuasive for non-technical audiences.

• An entrepreneurial, curious mindset, comfortable with ambiguity, asking good questions and managing several merchant engagements at once.

• Based in the US, with willingness to travel occasionally for merchant and internal meetings.

This is an incentive-based role and a significant portion of compensation is based on performance against objectives. The base salary range for this position is $150,000_$170,000. This range is applicable to candidates who will perform the job either wholly, or in part, within New York City. Actual salary will be based on qualifications, competencies, and location. If you feel this range is not attractive, we encourage you to let us know through the application process.

Base salary is just one part of the pay package at the company. All full-time regular employees receive a bonus target and are eligible to receive stock-based awards. Also, our value proposition goes way beyond compensation: our perks and benefits package, culture, community, and learning and development programs are just some of the elements we provide to bring value to our employees. We invite you to apply at [link for members] to learn more about what we have to offer.

Life at the company

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some of our NYC Benefits & Perks

• Our NYC team is currently working in a hybrid of remote and in-office for all our team members

• Fully-covered medical, dental, and vision insurance from your first day

• Equity for all employees, 401(k) + matching, commuter benefits

• Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations

• Yoga, pilates, soccer league, wellness classes

• Wide-ranging opportunities to volunteer and make an impact in local communities

• Commitment to your professional development with global onboarding, sales bootcamp, s kills-based courses, full access to Udemy, lunch & learns

• Awesome the company gifts and swag!

In the News

Reuters: General Atlantic-backed the company valued at $4.3 bln in NYSE debut

Fortune Magazine: the company named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: the company is among Israel’s fastest growing companies

TechCrunch: the company Prevents Fraud on Your Favorite E-commerce Site

CTech: the company’s VP HR on Post-COVID Flexible Work Routines

The company is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.