Principal Solution Architect - Cloud

At the company, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things !  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, the company empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The company Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose: Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing:  the company’s Expert Solution Consultants are seasoned technologists focused on pushing forward technical innovation and transformation within the solution sets we provide. They work closely with our clients to understand their business drivers and objectives. Through collaboration with internal technologists, Solution Consultants create solutions that drive value for our clients. They also provide client and industry feedback to the company’s internal teams, which allows the company to adjust our product and technology roadmaps. And finally, they are the lead Architects delivering complex projects and programs for our clients.

The Solution Consultant team works alongside and supports Sales, Consulting and Client Success organizations to service our clients. They work with the clients’ business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives. To that end, Solution Consultants must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, a Solution Consultant must work with and at times lead multi-disciplinary teams. Ultimately, he/she remains the owner of the overall technical solution.

• Support strategic programs as the Lead Solution Architect for all initiatives

• Collaborate with counterparts in the Sales, Consulting and Solution organizations to create Pursuit, Solution, Sales and Solution strategies for Enterprise clients

• Conduct discovery, assessment and solution development workshops (often in collaboration with resources from consulting, operations and product teams) to craft winning solutions

• Develop and document solutions that meet client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts

• Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience

• Gain executives buy in for complex solutions by engaging in executive and Expert-level technology discussions

• Work with finance and pricing teams to create simple pricing to complex multi-year financial models

• Gain clients’ confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how and past experiences

• Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap

• Aid in driving stability and innovation within the client’s current and future state and create solutions based on client requirements and available product offerings

• Push for higher value/value added services and solutions to the customer in line with the company’s offerings

• Partner with the PMO and Solution organizations and lead complex projects from an Architecture perspective

• Help create Solution/migration plans, from high level program frameworks to detailed project plans and cut-over runbooks.

• Assist the team as the architecture lead through key migration milestones such as testing, cut-over, post cut-over trouble-shooting and operational hand-off.

Our focus on customer service and our experience in managing business complexity distinguishes us from our competitors. From  current platforms  to evolving technologies and everything in between, we deliver results for our clients by flawlessly executing infrastructure operations so our clients can focus on what they do best. We are looking for talented individuals who share this passion.

We want all new Associates to succeed in their roles at the company. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply.

Required Qualifications

• 10+ years of experience in solution architecture , consulting, solution engineering, or technical leadership roles within managed services, cloud, infrastructure, hosting, or datacenter environments.

• Client-facing consulting/managed services background – must have designed solutions for enterprise clients in outsourcing, cloud, infrastructure, or hosting environments

• Pre-sales experience OR post-sales enterprise architecture with strong customer-facing track record and ability to lead discovery sessions, design workshops, translate business requirements into technical strategies, and engage senior stakeholders

• Deep knowledge of infrastructure domains : compute, storage, networking, security, backup, disaster recovery, automation, DevOps, IT governance

• Hands-on experience with at least one of: AWS, Azure, or GCP, including understanding of landing zones, IaaS/PaaS consumption models, cloud migration patterns (on-prem to cloud), and how clients consume cloud services

• Demonstrated ability to develop multi-year technology transformation and modernization roadmaps that align business objectives, operating models, financial outcomes, risk considerations, and technology strategy.

• Ability to lead client discovery sessions, assessments, architecture workshops, and solution design engagements, translating business requirements into executable technical strategies.

• Strong commercial and financial acumen, including experience supporting solution pricing, cost modeling, business case development, financial analysis, and contract negotiations.

• Thorough understanding of enterprise sales processes and experience leading technical workstreams throughout complex pursuit lifecycles, from qualification through contract execution and transition to delivery.

• Exceptional executive communication, presentation, facilitation, and storytelling skills, with the ability to effectively influence and engage business and technology leaders across multiple organizational levels.

• Proven ability to create high-quality solution documentation, architecture deliverables, executive presentations, technical proposals, statements of work, and other client-facing deliverables.

• Demonstrated success collaborating across sales, delivery, engineering, product, operations, and executive leadership organizations while fostering alignment, knowledge sharing, and successful client outcomes.

• Strong analytical, strategic thinking, and problem-solving capabilities, with the ability to operate effectively in highly complex, ambiguous, and rapidly evolving business and technology environments.

• Demonstrated executive presence, emotional intelligence, accountability, and sound judgment, with the ability to manage client expectations, navigate challenging situations, challenge conventional thinking, and maintain credibility under pressure.

• MUST BE A US Citizen per our client requirements

Preferred Qualifications

• Cloud certification from AWS, Azure, or GCP

• Security/Compliance certifications: SOC 2, CMS compliance, GCC High Trust, FedRAMP, or FISMA

• Architecture certifications: TOGAF, ITIL

• Experience beyond traditional virtualized infrastructure: container orchestration, cloud-native platforms, Kubernetes, Red Hat OpenShift, Nutanix, or comparable technologies

• Deep experience in regulated/high-compliance industries (government, healthcare, insurance, finance)

• Bachelor's degree in Computer Science, Engineering, IT, Business, or related field

• Advanced degree (MBA or Master's degree)

Travel

• Travel to various the company locations and client sites will be frequent; estimated 30% of weeks will involve travel, more in first year of role for on-boarding and client engagement.

Why the company?

The company is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want the company to be the place you can do it.

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in the company offices.

Some of our benefits include

• Unlimited Paid Days Off

• Three health plan options

• 401k with company match

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts

• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement

• Paid childbearing and paternal leave

• Education Reimbursement, Student Loan Assistance or 529 College Funding

• Sabbatical leave

• Wellness program

• Flexible work schedule

As of the date of this posting, a good faith estimate of the current pay scale for this role is $150,000 to $204,000 annually based on a full-time schedule. Please note that placement in the range may vary based on numerous factors including but not limited to skills, experience, internal equity, and business needs. In addition to base salary, other compensation programs, depending on eligibility, include an annual bonus plan based on company and individual performance and an equity grant under our Associate Equity Appreciation Program.

The company is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment to our Associates and building a diverse and inclusive workforce. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or other legally protected basis, in accordance with applicable law.

Pay transparency nondiscrimination statement/posting OFCCP’s pay transparency policy can be found on OFCCP’s website .

If you need accommodation at any point during the application or interview process, please let your recruiter know or email [link for members] .