Principal Full Stack Engineer

Through proprietary software and AI, along with a focus on customer delight, the company makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate 3 business segments

Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and the companySign. We are the market leaders in Singapore with ~5% market share of all new business incorporations

Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary the companyBooks ledger, AI tools and exceptional customer service

FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

The company launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 600 staff with an intact startup mindset.

We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. The company has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia.

Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

At the company, we are on a mission to streamline operations and elevate customer experience through intelligent automation and modern engineering.

About the Role

As a Principal Full Stack Engineer, you will be one of the company’s most senior individual contributors, leading the architectural vision and end-to-end delivery of complex web applications and core platform services. You'll operate with a high degree of autonomy, solving ambiguous engineering problems while helping raise the technical standards of the wider engineering organisation.

Mission

In this role you will balance deep technical execution across the full stack—from intuitive user interfaces to scalable distributed backend systems—while championing developer productivity and embedding agentic AI workflows into our products.

Key Outcomes

• Full Stack Architecture & Product Delivery

Architect, build, and maintain production-grade SaaS applications across the entire stack using modern JavaScript/TypeScript, frontend frameworks (React/Vue), and backend environments (Node.js/NestJS).

Design resilient APIs, database schemas (Postgres, MongoDB), and cloud-native services capable of scaling with business growth.

Partner closely with Product, Design, and Engineering leaders to turn complex operational and financial challenges into simple, robust software solutions.

• Agentic AI Integration

Architect and implement agentic AI capabilities and intelligent workflows into production applications (e.g., document processing, automated classification, and decision-support systems).

Establish reliability patterns for AI features, including guardrails, evaluation frameworks, fallback strategies, and observability for model behavior.

• Harness Engineering & Engineering Productivity

Build and maintain engineering harnesses, automated workflows, and internal developer tooling that eliminate friction in the engineering lifecycle.

Introduce modern AI-assisted development tools (such as Cursor, automated test/documentation generators, and debugging aids) to significantly increase productivity across the entire engineering organization.

• Platform Performance & Technical Leadership

Identify and eliminate performance bottlenecks in APIs, data pipelines, and backend microservices.

Mentor senior and mid-level engineers, lead technical architecture reviews, and raise the bar for code quality, testing, and system design across the company.

Requirements

Must-Have Requirements

• Depth— 8+ years shipping and running production SaaS.

• Architecture— scalable distributed systems, APIs, and service boundaries you've had to live with.

• TypeScript / Node.js— years in this ecosystem, not a recent port from another language. Relational and document databases both.

• Full-stack ownership— you take a feature from schema to API to UI and out to production without handing off the parts you like least. You're strongest somewhere, but you're not helpless anywhere.

• Developer platform— you've built internal developer tooling, automation, and paved paths that other engineers depend on daily, and treated them as products with users rather than side projects.

• Cloud and operations— you deploy it, monitor it, respond to incidents, and continuously improve it in production. Observability and security are part of the job, not someone else's.

• Production AI — You've built and shipped AI-powered product capabilities (agents, intelligent automation, document processing, workflow orchestration, or similar) and understand how to evaluate, monitor, and improve them in production.

• Force multiplier— you've raised the people around you through mentoring and standards that outlast you.

• Autonomy — You thrive in ambiguous environments, proactively identify problems worth solving, and drive technical outcomes without relying on detailed task management.

What Success Looks Like

• You pick up ambiguous problems and come back with a direction to argue about, not just a list of questions.

• You use AI tooling aggressively on your own work, and you're honest about where it fails.

• You'd rather delete code than add it, and you can tell which is which.

• You say when something is a bad idea, including when it's ours.

• You leave the codebase and the people around you better than you found them.

• You treat production incidents as your problem regardless of who wrote the code.

Nice-to-Have Experience

• Our stack— NestJS, React or Vue, Postgres or MySQL, MongoDB, AWS, Kubernetes or Rancher.

• Tooling and observability— Cursor, Claude Code, or Copilot; Grafana, Prometheus, OpenTelemetry.

• Applied AI—agentic systems, multi-agent workflows, LLM observability, sandboxed agent execution, and AI data pipelines.

• Context— async work in globally distributed teams; FinTech, Accounting, Compliance, or RegTech.

The interview process

The successful candidate will participate in the below interview stages. We anticipate the process to last no more than 3 weeks from start to finish.

Whether the interviews are held over video call or in person will depend on your location and the role.

Talent Acquisition Screen (30 minutes)

An introductory conversation with a member of our Talent Acquisition team to learn more about your background, motivations, and overall fit for the role.

Technical Deep Dive (60 minutes)

A discussion with a member of the Engineering team focused on your recent experience, technical ownership, architecture decisions, AI experience, and engineering approach.

Technical Panel Interview (90 minutes)

A live technical interview with a panel of two engineers covering system design, distributed systems, software architecture, AI engineering, production systems, reliability, engineering trade-offs, and developer productivity.

Engineering Leadership Interview (45–60 minutes)

A behavioural discussion with Engineering Leadership exploring ownership, communication, technical leadership, decision-making, mentoring, and how you work in ambiguous environments

Reference Verification

Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages

Requirement for background screening

Please be aware that the company is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role.

This may include using external vendors to verify the below

Your education

Any criminal history

Any political exposure

Any bankruptcy or adverse credit history

We will ask for your consent before conducting these checks.  Depending on your role at the company, an adverse result on one of these checks may prohibit you from passing probation.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at the company.com.

Benefits

Some other great things about working at the company…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at the company are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at the company - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave the company, you leave as a more well-rounded person and professional.

The company is also a proudly certified B Corp.  Since we started our journey in 2017, we’ve been committed to building the company as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.