Principal Delivery Consultant

About Us

At the company, we enable real transformation. We help industry-leading enterprises break free from legacy systems and adopt AI that reshapes how teams build, deliver, and thrive at scale.

We partner directly with enterprise teams to embed AI-native practices into delivery by accelerating modernization, reducing risk, and shipping production-grade AI systems that set the standard for the industry.

Our people embed directly inside client organizations, leading hands-on AI enablement and transformations that reshape how entire enterprises build and operate at scale.

If you’re ready to lead real AI transformation, this is where you belong.

About the Role

The Delivery Principal is accountable for engagement excellence on large, complex enterprise engagements — owning delivery quality, client relationships, client enablement, and team outcomes across a workstream or full engagement.

This is a senior leader who keeps delivery on track, clients confident, and teams at their best while driving meaningful change someone who reads an engagement clearly, gets ahead of problems before they surface, and acts decisively to course correct and guide clients forward.

You will actively work alongside the client, workshopping, pressure-testing ideas, mapping where value is lost and where it can be gained and co-create the path forward with them.

What You'll Do

Delivery Excellence and Strategy

Own engagement delivery — accountable for execution of contractual obligations, delivery quality across all workstreams, and an excellent client experience from kickoff through completionIdeate with clients on how to progress and solution the engagement — running value stream mapping, identifying bottlenecks and opportunities, and co-creating the delivery approach with client stakeholders rather than simply executing what's handed to youContribute to and evolve the overall strategy for the engagement — working closely with account leads, architects, and client stakeholders to ensure delivery stays aligned to business outcomes and AI transformation goalsDrive AI-first delivery — champion the integration of AI into engineering workflows, delivery pipelines, and client operations; help clients understand what AI-native ways of working look like in practice and build toward themServe as a trusted advisor on best practices, organizational change, and delivery strategy — guide clients through transformation, remove impediments, and advocate for what's right even when it's hardBuild and maintain strong client relationships at the senior stakeholder level — own the day-to-day relationship, anticipate what clients need, and make sure they always know where things standMaintain weekly and monthly updates, executive summaries, and stakeholder check-ins — surface risks early, manage expectations proactively, and keep leadership informedValidate SOWs, resource forecasts, and invoicing accuracyIdentify opportunities for client expansion and support the sales team in positioning the company for long-term partnership

Team Leadership and Development

Accountable for the morale, well-being, and performance of 1-2 work-streams of 4-8 team members ranging from  Engineer to Principal EngineersProvide weekly 1:1s, real-time feedback, and formal monthly and bi-annual reviews — focused on real growth, not just assessmentSupport engineers at the first signs of struggle and balance delivery demands with individual capacityIdentify and map team capabilities to client needs; advise on hiring, onboarding, and rotation to keep teams healthy and prevent burnout

The company Growth

Leverage engagement insights to build accelerators and the company IP that benefit future engagementsActively contribute to how the company thinks about delivery excellence and AI-first transformation

Experience and Skills

Delivery Leadership

You've been the accountable delivery leader on large, complex enterprise engagements — not in an advisory capacity, but as the person responsible for outcomes across teams, workstreams, and client relationshipsYou know how to ideate with clients — you've run value stream mapping sessions, facilitated discovery, identified where the real bottlenecks are, and helped organizations understand what needs to change and why before jumping to solutionsYou've led large enterprise DevOps and technology transformation programs — multi-team, multi-workstream, with the organizational friction, competing priorities, and legacy constraints that come with large organizations that have been operating the same way for yearsYou know how to read an engagement — you spot misalignment, delivery risk, team strain, and client dissatisfaction early, and you know how to address each one before they escalateYou've built and maintained strong client relationships at the senior stakeholder level — the kind built on trust and credibility, not just rapportYou've managed delivery at scale — keeping quality high, risk visible, and the team moving without burning people outYou've managed the commercial side of engagements — SOW accountability, resource forecasting, invoice accuracy, and the overall health of what you're responsible for

Knowledge and AI Transformation

You have solid working knowledge of the modern delivery stack — DevOps, CI/CD, cloud-native platforms, observability, and application development/modernization — enough to have credible conversations with your team and your clients about what's being built and why it mattersYou've championed the integration of AI into delivery workflows and engineering teams in real enterprise environments and can speak to what works in practice and what doesn'tYou can have a credible conversation with client leadership about what AI-first delivery actually means — what the realistic path looks like and what organizational changes are required to get thereYou actively use AI tools as part of how you work and champion their adoption with your team

Requirements

10+ years of experience in senior delivery leadership roles on complex enterprise engagementsProven track record as the accountable delivery leader on large, multi-workstream programsMust be authorized to work in the United States or Canada without sponsorshipTravel: Up to 10 -30% depending on client needs

The company is an equal opportunity employer. We value diversity at our company and strive to create a culture of inclusion. We do not discriminate, nor do we tolerate harassment, on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status or disability status.

We want our process to be accessible for everyone. If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [link for members]