Partner Solutions Engineer, Ecosystem

Please note - for candidates living within 35 miles of the company office (San Francisco, Seattle, New York, Chicago or Georgia) we operate a hybrid work policy where 50% office attendance per month is expected. For candidates more than 35 miles from an office, fully remote work can be approved.

Who we are

About the company

The company is a financial infrastructure platform for businesses. Millions of companies, from the world’s largest enterprises to the most ambitious startups, use the company to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Partner Solutions Engineering sits within Global Partnerships at the intersection of the company’s Product and Engineering teams and the partners that extend the company’s platform. We own the partner-side technical outcome for selected partnership work, from architecture and implementation through testing, launch readiness, and production support.

The Ecosystem Partner Solutions Engineering team helps partners build high-quality integrations across the company’s app and developer-platform ecosystem. We work across areas such as developer tools, commerce, billing, automation, and data, while helping the company turn recurring partner needs into stronger products and reusable integration paths.

Our work has two forms. We deliver priority partner implementations, and we turn the lessons from those implementations into Product feedback, reference architectures, testing and certification paths, and reusable guidance. This allows the company to support more partners without treating every implementation as a bespoke project.

What you’ll do

As a Partner Solutions Engineer, Ecosystem, you will own the technical outcome for a portfolio of ecosystem areas and priority partner integrations. You will work directly with partners, Partner Development Managers, Product Managers, and Engineers to move opportunities from technical discovery through implementation and launch.

You will also develop deep expertise in selected parts of the company’s app and developer platform. You will identify recurring technical barriers, help Product teams distinguish isolated partner requests from broader platform needs, and create reusable paths that improve the next partner’s experience.

This is a hands-on, partner-facing engineering role. The strongest candidates can move comfortably between partner architecture, API and code-level debugging, Product feedback, delivery planning, and executive communication.

Responsibilities

Own partner technical delivery

• Own technical planning, architecture, implementation support, testing, and launch readiness for selected partner integrations.

• Translate partner goals into clear technical requirements, dependencies, milestones, and success criteria.

• Maintain one accountable technical plan across the partner, Global Partnerships, Product, and Engineering teams.

• Identify delivery risks early and drive technical decisions through launch.

• Lead critical partner escalations and help resolve complex production integration failures.

Manage an ecosystem portfolio

• Own a technical portfolio across multiple ecosystem areas, based on team priorities and your expertise.

• Partner with partnership leads to prioritize integrations and determine where dedicated technical support will create the most value.

• Connect partner technical delivery to adoption, commercial, and user outcomes.

• Prioritize technical engagements based on partner impact, strategic value, implementation readiness, and team commitments.

Develop platform expertise

• Develop deep expertise in the company’s app, developer-platform, and extensibility capabilities.

• Advise partners and other Partner Solutions Engineers on embedded experiences, workflow automation, application distribution, permissions, and monetization.

• Maintain reference architectures, implementation guidance, testing standards, and certification paths.

• Track emerging platform capabilities and help priority partners adopt them successfully.

Influence the company’s Product roadmap

• Identify recurring friction and unmet partner needs through direct implementation work.

• Distinguish partner-specific requirements from platform gaps that affect multiple integrations.

• Translate implementation evidence into clear Product requirements and recommendations.

• Work with Product and Engineering teams to reach clear decisions on requirements, workarounds, ownership, and sequencing.

• Close the feedback loop with partners when the company makes or declines a Product investment.

Create reusable technical leverage

• Turn initial partner builds into repeatable implementation and enablement paths.

• Build prototypes, examples, scripts, or lightweight tooling when they accelerate partner delivery or validate a Product direction.

• Define launch-readiness standards across permissions, authorization, testing, observability, and production support.

• Transition mature integration patterns to scalable support models when they no longer require dedicated engineering ownership.

• Contribute to shared team standards for custom partner applications, incidents, escalations, and partner handoffs.

Measure outcomes

• Define and track technical milestones, launch outcomes, adoption signals, and implementation quality.

• Measure the commercial, user, or Product outcomes that your work enables, accelerates, or protects.

• Use portfolio data to identify repeated blockers, improve prioritization, and guide future investment.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. Preferred qualifications are useful but not required.

Minimum requirements

• 6+ years of experience in solutions engineering, partner engineering, software engineering, technical consulting, developer relations engineering, or another hands-on technical role supporting external users or partners.

• Experience designing and delivering production integrations using APIs, webhooks, authentication and authorization, event-driven systems, or developer platforms.

• Ability to read, write, and debug code in at least one general-purpose programming language such as JavaScript or TypeScript, Python, Ruby, Java, or Go.

• Experience diagnosing complex integration failures across partner systems, APIs, and product surfaces.

• Experience leading external partners from technical discovery through implementation, testing, and launch.

• Ability to translate ambiguous partner goals into a clear architecture, delivery plan, and set of technical decisions.

• Ability to identify patterns across multiple implementations and turn them into reusable guidance or Product requirements.

• Strong written and verbal communication with technical, business, and executive audiences.

• Experience working across Product, Engineering, Partnerships, Sales, or other cross-functional teams without relying on direct authority.

• Sound judgment when balancing partner urgency, Product constraints, implementation quality, and long-term platform leverage.

Preferred qualifications

• Experience with developer platforms, platform ecosystems, marketplaces, or partner-distributed products.

• Experience with application extensibility, embedded applications, workflow automation, OAuth, or delegated API access.

• Experience with payments, fintech, commerce, billing, monetization, or financial operations.

• Experience creating partner certification, integration-quality, or launch-readiness programs.

• Experience building prototypes, examples, or developer tooling that influenced a Product roadmap or accelerated partner adoption.

What success looks like

In this role, you will

• Launch priority partner integrations that produce measurable user, adoption, commercial, or Product outcomes.

• Give partners one accountable technical owner through implementation and launch.

• Improve the company’s Products by bringing clear, repeated partner evidence into roadmap decisions.

• Reduce repeated partner blockers through reusable architecture, guidance, testing, and certification.

• Develop recognized expertise across your assigned ecosystem areas and the company’s app and developer-platform capabilities.

• Increase the number of partner integrations that can move to scalable support models without sacrificing quality.