Outbound Sales Development Representative (LATAM)

Location: Remote

Reports To: Head of Outbound Sales

Employment Type: Full-Time

Compensation: Total OTE $50,000 to $70,000, depending on performance and milestones reached.

Schedule: Monday to Friday 9:00-5:00pm ET (option to work 1 Saturday per month)

Company Description

The company is a fast-growing medical device company based in Massachusetts, pioneering orthopedic shockwave technology in the U.S. Our technology is helping change the lives of practitioners and patients by advancing healing and expanding access to effective, non-invasive pain management solutions. Recognized among the fastest-growing privately held companies in 2023 and 2024, we are continuing to expand our team and capabilities to support rapid growth.

We operate at the crossroads of medical device and technology, combining the rigor of a regulated healthcare environment with the speed, ownership, and innovation of a scaling tech company. People are at the center of our growth, and we are building a team of motivated, collaborative individuals who take pride in meaningful work and tangible results.

We hold high standards and believe great performance thrives in an environment that is collaborative, energized, and genuinely enjoyable to be part of. This is a high-ownership culture where strong ideas are welcomed, teamwork matters, and each new hire plays a meaningful role in shaping the organization we are becoming.

Learn more: the company [link for members]

Position Summary

The Sales Development Representative reports to the Sales team and owns the top of the company's revenue pipeline, turning outbound prospecting into qualified appointments that connect healthcare providers with shockwave therapy technology. By engaging warm and cold prospects through targeted outreach, this role directly expands patient access to non-invasive treatment for musculoskeletal conditions that might otherwise lead to surgery or medication. This role is built for someone who takes ownership of their outreach, moves with urgency, and wants to see their work translate directly into new providers bringing the company's technology to patients.

What You'll Do

• Outbound Prospecting:

• Execute 125 daily touchpoints (125 calls, 125 emails, targeting cold leads from a provided lead list.

• Schedule 25 qualified appointments per month with prospects.

• Pipeline Management:

• Maintain accurate records in the CRM system, ensuring all leads are properly tracked and updated.

• Follow up consistently on previous outreach to maximize conversion rates.

• Collaboration with Sales Team:

• Coordinate with closers and Account Executives to ensure smooth handoffs of scheduled appointments.

• Share insights from prospect interactions to refine messaging and improve team performance.

• Team Engagement:

• Participate in daily morning huddles to review numbers, share wins, and discuss challenges.

• Submit end-of-day reports, detailing activities, results, and next steps.

• Professional Development:

• Complete all training sessions to master outreach strategies, scripts, and objection handling.

• Actively seek feedback to continuously improve performance and skills.

What We’re Looking For

Behavioral Traits and Cultural Fit

At the company, we value the following traits in our SDRs

• Hunger for Success: A relentless drive to meet and exceed targets, with a strong work ethic to back it up.

• Resilience: The ability to stay positive and persistent in the face of rejection or challenges.

• Attention to Detail: Ensuring CRM accuracy and completing all tasks thoroughly.

• Proactivity: Identifying and solving issues independently, with a focus on achieving results.

• Adaptability: Flexibility to adjust strategies based on feedback and changing circumstances.

• Integrity: Acting honestly and ensuring prospects are a good fit for what the company offers.

Training and Tools

SDRs at the company will have access to

• Comprehensive training programs for scripts, objection handling, and CRM usage.

• A well-structured lead list to target warm and cold prospects.

• Outreach tools for email, texting, and calling to ensure efficiency and effectiveness.

Performance Metrics

Daily Activity

• 125 outbound touch points (calls, emails, texts) completed daily.

Monthly Appointment Target

• Schedule 25 qualified appointments per month.

• Achieve 20 held meetings per month (75% show rate).

Data Accuracy

• Ensure all CRM records are updated with notes, next steps, and deal stages.

Why Join Us

• Leadership: the company is led by a team that moves fast, makes decisions with conviction, and gives employees real ownership over their work from day one.

• Exposure: You'll work cross-functionally across a lean team, with direct visibility into how a scaling medical device company operates

• Growth: Join an energetic and innovative culture where your ideas are valued. You’ll have the opportunity to contribute to company growth, take on new projects, and further your career

At the company, we're not just building devices, we're building a movement. Join us and be a key contributor to our growth and success.