Online Reservation Specialist – Fully Remote
Company shown to members 🔒 · Remote · US only
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First recorded by Psst: 9 November 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience not stated
- Where you can live
- US only
- Skills and tools
- scheduling, customer service
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Job details
- Where you can work
- United States
- Employment type
- Not stated by the employer
- Advertised pay
- $40K–65K/yr
- Experience
- Experience not stated
- Employer publication date
- 22 September 2026
- First recorded by Psst
- 9 November 2026
- Last checked at the source
- 10 November 2026
About the job
Job Title: Online Reservation Specialist – Fully Remote
About Us
We create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it’s a luxury escape, romantic getaway, or family vacation, we’re committed to exceptional service and personalized planning from start to finish.
Position Overview
We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you’ll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.
Key Responsibilities
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Assist clients with booking hotels, resorts, and other accommodations through online platforms
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Research and recommend lodging options based on destination, budget, and preferences
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Process reservations, updates, and modifications accurately and efficiently
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Maintain organized records of bookings, client requests, and confirmations
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Communicate professionally with clients and supplier partners via email, phone, and chat
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Stay informed on hotel promotions, cancellation policies, and destination trends
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Collaborate with team members to ensure client satisfaction throughout the booking process
Qualifications
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Previous experience in hotel booking, hospitality, or customer service preferred
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Excellent communication skills and a client-focused attitude
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Strong attention to detail and ability to manage multiple bookings at once
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Proficient in using online systems, booking platforms, and digital communication tools
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Ability to work independently in a remote environment
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Must be 18 years or older with access to a computer and reliable internet
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Interest in travel and helping others plan comfortable, memorable stays
What We Offer
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Fully remote work with flexible scheduling
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Training and development opportunities in the travel and hospitality industry
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Supportive team environment with growth potential
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Access to professional booking tools and supplier resources
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Incentive opportunities and travel perks
Work Environment
This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.
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