Manager, Software Engineering (Identity)

At the company, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Engineering team

The Engineering team builds systems that power the company’s mission. We take pride in our craft, building reliable, performant, and scalable solutions that touch every part of the business. Whether we’re enabling new ways to pay, ensuring our platforms can scale to the most demanding levels in the industry, or developing seamless servicing experiences, our focus is on solving complex problems through exceptional engineering.

About the role

The company’s Identity team is mission-critical to the customer checkout experience. When a customer chooses the company, one of the first steps is an identity check, and our ability to make the right decision directly impacts conversion, revenue, fraud exposure, and regulatory compliance.

Our team owns Identity for all markets outside North America, playing a key role in the company’s international expansion. We are responsible for KYC, user lifecycle management, and identity decisioning across multiple regulatory environments. As an Engineering Manager on our team, you’ll help shape how the company adapts its core Identity platform to new market dynamics, customer expectations, and compliance requirements.

What you’ll do

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You will lead and grow a well-balanced team of engineers – setting clear expectations, giving direct feedback, and developing each engineer toward their next level.

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You will own the team’s technical strategy and multi-quarter roadmap, tying it to major experience initiatives that build customer trust and move the company’s business, including large-scale redesigns and structural improvements to the identity verification journey.

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You will empower your tech lead and engineers to hold the design and quality bar, supporting them hands-on throughout technical design and cross-functional alignment.

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You will own the availability, reliability, and performance of consumer-critical systems – on-call, incident response, and reducing operational toil.

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You will drive alignment across multiple organizations and influence roadmaps on partner experience and foundational teams.

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You will partner across Product, Design, and Analytics, and other Engineering teams, building trust and taking part in cross-functional efforts.

What we look for

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You have 7+ years of software engineering experience, including 3+ years managing and growing engineering teams.

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You have proven experience delivering consumer-facing software and driving execution through ambiguity.

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You have the technical judgment required to guide architecture, quality, and reliability decisions, with the instinct to empower senior engineers to make the calls rather than making them all yourself.

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You have experience leading significant technical initiatives end-to-end, ideally decoupling or re-platforming consumer-facing systems within clear time constraints.

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You have a calm, decisive presence through change and ambiguity – building alignment, resolving tensions, and leading others through complex decisions.

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You are a humble, team-first leader who builds a high-trust, psychologically safe culture, while also prioritizing your own growth.

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You have strong analytical and problem-solving skills, with the ability to balance customer needs, business goals, and technical constraints.

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You exhibit exceptional communication, stakeholder management, and organizational influence skills.

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You have a proven ability to build alignment and drive outcomes in complex environments without direct authority.

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This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Compensation & Benefits

Base Pay Grade - P

Equity Grade - 7

Employees new to the company typically come in at the start of the pay range. The company focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents.)

Base pay range per year: £142,000 - £190,000

Location: UK Remote

#LI-Remote

Remote-first with flexibility built in

The company is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at the company office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you

Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.

• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.

• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.

• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy the company stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: the company considers qualified applicants with arrest and conviction records, as required by law.

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