Manager Data Operations

The company Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of the company are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Our vision for Link is to become the global leader in deep data for life sciences. It helps pharma professionals to find the right people for, e.g., clinical trials, education programs, or advisory boards. This streamlined access helps to reduce the time-to-market of important drugs, conduct trials with the most relevant experts in the respective field, and spread information about new treatments to key people in the life science community. You can read more about the company Link on our product pages at [link for members]

We are seeking an experienced People Manager to lead one of our Data Operations teams. This role is pivotal in ensuring the efficient and high-quality delivery of data operations that support our product development. You are part of the Data Operations leadership team and responsible for a team of 5 Veevans and multiple hundred curators.

You know how to lead an engaged and high-performing team. Building a personal connection with your team and holding them accountable comes naturally to you. You are experienced in driving process improvements and skilled in data-driven decision-making. You are hands-on. Don’t shy away from analyzing the data for your decisions yourself. Based on your understanding of the value a product adds to customers, you can shape operations and be a sparring partner to product managers.

You will represent Data Operations in a cross-functional product team, collaborating closely with Product Management, Data Engineering, and Data Science.

We care about a great cultural fit. You enjoy working at speed in multi-cultural teams. We are the optimal fit if you are excited about data, Life Sciences, and working for a fast-growing tech company.

What You'll Do

• Identify, conceptualize, and implement process improvements

• Ensure your teams curate high-quality data

• Guide Data Analysts in assessing the data quality

• Manage a high-performing team

• Manage relationships with stakeholders from different functions in Link

• Be hands-on in analyzing your team’s performance

• Execute change with speed

Requirements

• Extensive people leadership experience (5+ years)

• Proven track record in process improvements

• Confident spreadsheet user (pivot tables, nested formulas)

• Excellent communication skills in English

Nice to Have

• Experience in life sciences (education or professional experience)

• Experience in data product businesses

• Data analysis skills (e.g., SQL, Tableau)

Interviewing with the company

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.

• If moving to the interview stage, our process is as follows:

• A conversation with the hiring manager

• A personality assessment (unless you have already completed it with the company previously)

• A practical case exercise

• A final conversation with our group's Senior Leader

• Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• 1% charitable giving program

• Life insurance

• Pension bonus

• Fitness reimbursement

Compensation

• Total compensation: 50,000 - 70,000 EUR

• The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.

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The company’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, the company is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [link for members]