Manager, Corporate Alliance

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus.

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)

• FSA/HSA (Depending on Medical Plan chosen)

• Basic Life Insurance (UMA paid)

• Additional Voluntary Life Insurance (Team Member paid)

• Employee Assistance Program – EAP (UMA paid)

• Long Term Disability (UMA paid)

• Short Term Disability (Team Member paid)

• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)

• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off

• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)

• Pet Insurance

• Identity Theft Protection

Purpose of the Position

The Manager of Corporate Alliance manages an assigned team within assigned corporate alliance areas of focus, which consist of corporate alliance recruitment, alliance account management, alliance onboarding, and alliance web applications. The role will achieve goals through services that offer career guidance, generate job leads and appropriately match qualified candidates with potential job opportunities, assist candidates through all steps of the hiring process, and develop and maintain relationships with employers and alumni. This position will support and guide daily efforts, productivity, and overall time management of a designated team.

What you’ll do

• Drive team productivity and quality : Lead activities related to assigned area within corporate alliance, (e.g., submittals to account managers, scheduled web applications, converted interviews, hires, onboarding requirements, and placements). Manage contact, forecasting, and support of the team’s assigned population of UMA current, graduating students, and alumni.

• Maintain interdepartmental communication : Ensure communication within the CS department regarding corporate alliance opportunities.

• Support the corporate alliance sales: Work with leadership to support employer requests that need to be prioritized. Complete manager customer service, re-engagement, and de-escalation calls, as needed.

• Provide data and reports : Generate reports and information to provide insight into Corporate Alliance production and future forecasting of placements.

• Lead with Care: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate/maintain a positive work culture.

• Perform other duties as assigned.

Career Level Expectations

• Lead, coach, and develop team members that are direct reports.

• Builds and fosters a strong culture of accountability, learning, trust, and high performance with assigned team.

• Executes functional strategy to achieve organizational goals for short-term results (1 year or less).

• Handles difficult to moderately complex problems.

• Influences others outside of their own job area regarding policies, practices, and procedures.

• Desire for growth and professional development.

Required Skills/Experience

• Associate degree or an equivalent combination of education and experience.

• 3 years of experience in recruiting, career services and employment assistance, or in sales.

• Ability to professionally communicate fluently in verbal and written English.

• Ability to contribute to a diverse and inclusive work environment.

• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements

• Bachelor’s degree in business or another related major.

• Experience in people management.

• History of developing constructive and cooperative working relationships with others and maintaining them over time.

• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Compliance

• Demonstrate knowledge of and carefully follow all applicable federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations, and internal policies and procedures.

• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department.

Work Environment/Physical Demands

• This is a fully remote position.

• Home office set up, quiet place to work, and ability to hard wire into high-speed internet connection.

• May require setup of computer equipment, accommodation consideration available upon request.

• Flexibility to work evenings and weekends, as needed.

In addition to the compensation listed below, this position is bonus eligible.

Compensation Range

$75,400 — $75,400 USD

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody.

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

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