Jr. DevOps Engineer

Why the company?

The company is a mission-driven financial software company that aims to create better customer experiences for distressed borrowers. Consumers today want personal, digital-first experiences that align with their lifestyles, especially when it comes to managing finances. The company’s approach uses machine learning to engage each customer digitally and adjust strategies in real time in response to their interactions.

The the company team includes inspired data scientists, financial services industry experts and customer experience fanatics building technology to serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring toward ensuring nobody gets locked out of the financial system.

The company Products is looking for a high-energy DevOps Engineer I to join our Platform Operations team. This is a foundational role designed for a technologist who is actively forming their technical knowledge and is eager to embrace a broad set of challenges in a cloud-native environment.

Reporting to the DevOps Sr Manager, you will assist in the evolution of our internal developer platform and Infrastructure-as-Code (IaC) architecture. You will focus on achieving proficiency in our tech stack while executing tasks with precision and efficiency. The ideal candidate is a proactive learner who considers leveraging GenAI and AI code assistants second-nature for accelerating onboarding and completing well-defined tasks, but doesn’t rely on them as a substitute for solving problems.

At the company, you won't just be closing tickets; you will be helping to build self-service platforms and tools that reduce developer cognitive load and enable our teams to deploy at increased velocity. You will be an integral part of a team that thrives on solving complex distributed systems challenges and maintains an impact-focused mindset.

What You'll Do

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Build small to medium-sized infrastructure components using Terraform and AWS.

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Maintain and debug CI/CD workflows (GitHub Actions, ArgoCD) to ensure reliable build-and-deploy cycles.

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Learn to troubleshoot and resolve issues in containerized environments, including Kubernetes pods and EKS networking bottlenecks.

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Use AI code assistants (e.g. GitHub Copilot, Claude) to accelerate onboarding and complete well-defined automation tasks.

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Validate AI-generated code for correctness and style according to team standards.

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Participate in the on-call rotation and assist in responding to system alerts.

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Use logging and observability tools to find relevant information during troubleshooting.

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Take responsibility for testing and documenting your code, ensuring bugs are fixed across dev, staging, and production environments.

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Actively participate in team ceremonies, including sprint planning and daily standups.

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Communicate the status of ongoing projects and clearly describe implementation details to the broader team.

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Partner with senior engineers to understand how your work impacts customers and helps the business scale.

Who You Are

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You possess a Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.

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You have 1–2 years of relevant experience in DevOps, SRE, or Software Engineering.

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You are familiar with at least one programming language (Python, Go, or Bash) and basic Software Development Life Cycle (SDLC) practices.

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You have general knowledge of cloud engineering (AWS) and containerization (Docker/Kubernetes).

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You demonstrate a commitment to self-improvement and the "grit" necessary to follow through on challenging new tasks.

Recruiting Fraud Notice

We’re aware of fraudulent recruiters posing as TrueAccord or the company and contacting job seekers. To protect yourself, here’s how our real hiring process works:

Official channels only. Our recruiters email only from @trueaccord.com [If you’ve received an InMail, you should verify the recruiter’s @trueaccord.com email]

No payments or financial info during hiring. We will never ask you to pay fees, buy equipment, or share banking information during the hiring process.

No text or chat-app interviews. We do not conduct interviews by text message or messaging apps.

No “portals” or access keys. We do not send PDF portals or access keys, or ask for passwords or login credentials.

No resume services. We will never require an “ATS-friendly” resume rewrite or recommend paid resume services.

If someone contacting you on our behalf does any of the above, it is fraud.

Stay safe

Don’t open attachments, click links, or share personal information.

Report the message as phishing to your email provider, and report fake profiles to LinkedIn.

Not sure? Verify by emailing [link for members] before responding.

If you’ve already shared information with suspected scammers: Contact your bank, visit identitytheft.gov, and report the fraud at reportfraud.ftc.gov or ic3.gov.

We are a dynamic group of people who are subject matter experts with a passion for change. Our teams are crafting solutions to big problems every day. If you’re looking for an opportunity to do impactful work, join the company and make a difference.

Our Dedication to Diversity & Inclusion

The company is an equal-opportunity employer. We promote, value, and thrive with a diverse & inclusive team. Different perspectives contribute to better solutions, and this makes us stronger every day. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.