IT Support Engineer (Remote)
Company shown to members 🔒 · Remote · Philippines only
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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- 3+ years required
- Where you can live
- Philippines only
- Skills and tools
- azure, documentation, troubleshooting
- Degree or licence
- Mentioned (bachelor)
- Job type
- Full-time
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Job details
- Where you can work
- Philippines
- Employment type
- Full-time
- Advertised pay
- Not stated by the employer
- Experience
- 3+ years required
- Employer publication date
- 1 December 2025
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 8 November 2026
About the job
Company Profile
Our client is a next generation IT Managed Services provider head quartered in Ireland. They are a fast-growing company with a passion for quality and service excellence. Supporting clients across the globe in over 30 countries.
As an IT Support Engineer, you will be responsible for engaging directly with IT customers to resolve IT issues as they arise. You will have excellent customer facing experience with strong communication skills and be flexible given the dynamic nature of the IT business and will be able to handle change in a professional manner.
Duties and Responsibilities
- Professional team member within the Helpdesk team
- Responsible for resolving customer queries and collaborating with the team to address issues
- Participate in projects as needed
- Maintain clear and effective customer communication
- Engage continuously in professional development
- Create and maintain IT systems documentation as required
Requirements
Skills / Qualifications
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent industry experience
- 3+ years of experience in a similar IT support environment
- Proficient in Active Directory and Azure Active Directory
- Experience with Microsoft Intune, Windows Server, and Windows desktop operating systems
- Strong knowledge of Microsoft 365 administration
- Skilled in network and firewall troubleshooting
- Excellent understanding of email routing and related protocols
Advantageous Skills / Technologies
- Experience with scripting for automation, including PowerShell and Batch scripting
- Proficient in virtualization technologies such as VMware and Hyper-V
- Familiarity with backup solutions, including Veeam and Zerto
- Strong understanding of server and storage infrastructure
- Microsoft 365 Certified: Administrator Expert
- Microsoft Certified: Azure Administrator
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- Open 11 months
- No pay listed
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