Integrations Analyst I/II (Remote)

At the company, we believe benefits should be easy for everyone. We combine intelligent technology with human expertise to help organizations anticipate needs, simplify complexity, and create better experiences for employees and HR teams alike. Our people-first culture is built on innovation, accountability, and a shared commitment to delivering meaningful outcomes for the clients and communities we serve. Every role at the company contributes to our mission of helping people thrive through benefits experiences that are smarter, simpler, and more human.

The Onboarding Data Integrations Analyst partners with project teams to implement data integrations for new client configurations. This role focuses primarily on inbound HRIS census and benefits conversion files, with additional responsibilities including ad hoc inbound and outbound integrations supporting vendors such as wellness partners, 401(k), ACA and reporting solutions.

This is a fast-paced, multi-project environment requiring strong organization, technical aptitude, and stakeholder communication skills. The company is a workspace anywhere company.

The Gig

• Own the full lifecycle of new data exchange development, including requirements gathering, documentation, file configuration, testing oversight, and on-time launch

• Serve as the primary liaison between internal teams and external clients/vendors to document specifications and integration requirements

• Collaborate with project team members to understand client-specific benefits structures, file layouts, mappings, and configuration profiles

• Configure and document data files, establish secure file transfers, and execute testing plans

• Coordinate and facilitate meetings with clients and vendors to review specifications, layouts, and test results

• Partner with project managers to maintain project tracking documentation, timelines, and status reporting

• Utilize industry-standard file formats and integration tools

• Support peer quality assurance efforts, including defect tracking and resolution

• Identify risks and participate in status discussions, escalating issues as needed

• Deliver exceptional customer service to both clients and internal teams

• Own the transition from onboarding to steady-state (business-as-usual), including documentation handoff, knowledge transfer, and issue resolution

• Contribute to a culture of continuous improvement

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What you need to make the cut

• 4+ years of administrative outsourcing analyst or equivalent industry experience; SaaS environment experience preferred

• Proficiency with XML and strong Excel skills

• Demonstrated ability to work with large data sets, identify patterns, and ensure data accuracy

• Experience using tools such as SQL, Beyond Compare, JavaScript, XLS, Access, or similar (working knowledge acceptable)

• Strong organizational skills with the ability to manage multiple client assignments and overlapping timelines

• Ability to work independently with minimal guidance

• Strong critical thinking and problem-solving skills with high attention to detail

• Experience facilitating client and vendor meetings, capturing requirements, and driving action items

• Cross-functional project experience

• Bachelor’s degree preferred, ideally in Business, Computer Science, or a related field

• Camera-ready

The pay range for this position is $45K to 81K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, abilities, balanced against internal equity and competitive market based geographic ranges).

This role is eligible to participate in the bonus incentive plan.

#LI-KG1

Other Compensation:  If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: [link for members]

Dear Applicant.

At the company, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.  We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are.  It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

Along the same lines, p lease be aware of recruitment scams. The company does not make job offers outside of our official hiring process or request payment or sensitive personal information.  You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

With heart,

The company Recruiting Team

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