Inside Solutions Engineer

The company is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

As an Inside Solutions Engineer, you will collaborate with sales representatives and partners to showcase the value of the company’s products, services, and solutions. Acting as a technical specialist within the sales cycle, you will provide foundational support to highlight the capabilities of the company suite. This role is ideal for individuals looking to develop their technical expertise and customer-facing skills in a supportive, team-oriented environment.

What You’ll Do

• Assist with marketing campaigns, including webinars and product demonstrations.

• Support lead qualification by validating technical environments and understanding business problems.

• Contribute to RFP/RFI responses, ensuring accurate and timely submissions.

• Participate in discovery and opportunity engagement by conducting background research, qualifying questions, and understanding customer needs.

• Articulate the business value of the company solutions to prospects and customers.

• Demonstrate how the company solutions address customer challenges and deliver on the value proposition.

• Assist in developing written proposals to complement financial proposals for prospects.

• Play a key role in securing the technical win for opportunities by effectively presenting solutions and value.

What You’ll Bring

• Ideally 3+ years of experience , including help desk and/or technical support of applications, server infrastructure, desktops, virtualization, and directories.

• Native/Bilingual German

• Good understanding of common operating systems and network topologies.

• Familiarity with foundational security concepts and practices.

• Ability to assess technical requirements and recommend appropriate solutions.

• Strong collaboration skills and the ability to thrive in a team-selling environment.

• Comfortable delivering presentations to audiences of varying sizes.

• Security+, Network+, or equivalent industry certifications.

Nice To Have

• Pre-sales experience is advantageous but not required.

• Basic working knowledge of Linux and Azure Active Directory.

• Familiarity with the company products (Privilege Management for Desktops, Remote Support, Privileged Remote Access).

• Security-focused qualifications or certifications are a plus.

• Experience with security solutions such as anti-malware, data protection, firewalls, and mobile/email/web security.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

The company is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

The company is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

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