Head of Planning

ABOUT the company

The company is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes  and build and deploy proprietary technology, AI, and analytics to help us scale fast.

What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to the company because they trust us to deliver.

OUR CULTURE

The company is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.

• We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA.  Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.

• Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.

• Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, the company is the place for you.

THE ROLE

Head of Planning

We’re looking for a Head of Planning to join our growing Operations team. You will play a critical role in optimizing the company’s inventory performance by leading all Inventory Planning and Forecasting functions for a specific area of the business portfolio, TBD. In this role, you will own forecasting and replenishment for your business, driving optimal inventory turns, improve in-stock performance, and maximize return on investment. This is a senior individual contributor role with significant ownership and influence.

Because the company’s business model is unique, this position will be equally unique in its execution—combining analytical rigor, strategic partnership, and active collaboration with merchandising, sourcing, technology, and vendor teams. This is a hands-on role that requires a high level of performance and execution, aligned with the company’s operating principles.

Success in this position means working within and building best-in-class forecasting systems that balance product availability with working capital efficiency while supporting the company’s mission to deliver luxury quality at radically low prices. As a part of the Planning team, this person will play a critical role in shaping future Planning processes at the company, helping to architect the solutions and capabilities of tomorrow to support our rapid growth.

This role will report directly to a VP of Inventory Planning.

Responsibilities

• Forecast items at the style-color-size level by week, achieving key performance indicators including in-stock rates, inventory turns, and return on investment.

• Partner closely with the internal sourcing team and external vendors to collaborate on forecasts and maximize product availability.

• Work directly with the technology team to develop and implement integrated, intelligent, and automated forecasting solutions.

• Conduct analytics and root-cause analysis to identify opportunities for KPI improvement.

• Collaborate with sourcing to model vendor relationships, terms, and risk profiles.

• Build short-, mid-, and long-range inventory and replenishment plans that align with business strategy.

• Present forecasts, strategies, and performance updates weekly to executives.

• Manage and mentor one or more team members as the function scales.

Qualifications

Required

• Looking for candidates at the Sr. Manager level or above - Director-level preferred.

• Minimum of 10 years of experience in inventory planning, merchandising, or related analytics/technology roles.

• Bachelor’s degree required; MBA or Master’s in Supply Chain Management preferred.

• Strong analytical skills, with proficiency in advanced Excel statistical functions.

• Fluency with Google Suite and comfort working with large data sets.

• Experience prototyping inventory optimization techniques and converting insights into scalable technology.

• Ability to collaborate effectively with internal and external partners to maximize opportunities and minimize risks.

• Strong commitment to continuous improvement and operational excellence.

• Proven ability to find, organize, and use data to draw actionable conclusions with minimal assumptions.

• Comfort working in a fast-paced, rapidly evolving environment where established processes may not yet exist.

Preferred

•

• Insatiable curiosity and a desire to uncover insights that drive results.

• Willingness to form and share informed points of view with peers and executives.

• Ability to pivot quickly and thrive in a dynamic, startup-like environment.

• Commitment to building scalable processes and industry-leading technology.

• Exceptional presentation and communication skills, with the ability to translate complex data into clear recommendations.

• Strong understanding of how forecasting impacts company priorities, objectives, and financial performance.

• Bias toward leveraging technology for operational improvement.

All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

Pay Range

$189,000 — $247,000 USD

WHY the company?

Joining the company means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

The company provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The company is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at the company, please let us know by completing this accommodation form . We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. The company will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At the company, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, the company emphasizes legitimate recruitment practices. Initial communication is primarily via official the company email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.