Head of Internal Communications

At the company, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. The company has a kind and talented team, and while some have prior security experience, many have been successful at the company without it.

As the company's Internal Communications Director, you'll help set the internal beat of the company making sure every team member understands the messages that matter, while also defining how we communicate with each other as we scale

The People team builds the systems, culture, and experience that let the company'ns do their best work as we grow quickly across the globe. Internal comms sits at the heart of that mission: making sure every the company'n understands our strategy, our story, and what's expected of them, no matter how fast we're moving.

Reporting to the Head of People, this is a build-from-scratch mandate. You'll define the strategy, the infrastructure, and the cadence for how the company communicates. You'll have room to bring your own voice and instincts into how we do it, from the words we choose for a key company moment to how an all-hands actually feels in the room. Then you'll roll up your sleeves to make it happen.

What you’ll do as an Internal Communications Director at the company

• Shape how the company tells its own story internally and ensure that key messages land at exactly the right moment.

• Build and manage internal comms infrastructure: the channels, cadences and best practices for how the company communicates (Slack norms, docs, wikis, etc.).

• Own key internal company-wide moments end to end, including all-hands, major announcements, and org-wide notifications, from planning through delivery.

• Partner closely with the People team as a strategic sounding board on sensitive or high-stakes communications

• Serve as a strategic communications partner across the business, triaging and prioritizing company-wide communication requests and partnering with stakeholders to translate complex topics into clear, effective messaging.

• Partner with Marketing and External Comms to keep our internal and external narrative aligned and consistent.

• Act as a trusted advisor to the C-team and Leadership Team on how and when to communicate major business updates.

• Build and protect company culture and morale through comms, keeping the energy and momentum visible as the company grows.

• Evolve the company's internal comms strategy and toolkit as the company scales, experimenting with new formats and channels.

• Measure and iterate on what's working, bringing a data-informed lens to internal comms.

How to be successful in this role

• 8-10+ years of experience building and running an internal comms strategy, ideally at a high-growth company.

• Proven track record on building an internal comms strategy and executing on that strategy

• Strong writer and storyteller who can translate complex or sensitive topics into clear, human messaging.

• Comfortable operating at both altitudes. Can set strategy but is equally willing to execute (write the email, run the all-hands, edit the deck).

• Executive influence and partnership. Able to partner with and influence the C-team and Leadership Team.

• Experience partnering with People/HR teams on sensitive organizational communications.

• Excellent judgment and prioritization skills, with the ability to balance competing communication requests, advise stakeholders on what requires company-wide visibility.

• A natural sense for culture and energy. Someone who brings personality and vibes, not just polished corporate messaging.

• Creative and willing to take risks and try new things. Comfortable pitching bold or unconventional ideas, and knows how to calibrate when to push and when to dial it back.

• Leverage AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.

• Must be authorized to work in the U.S. without the need for current or future employer sponsorship.

What you can expect as the company’n

• Industry-competitive salary and equity

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who report to the SF and NYC office

• Family planning benefits

• Matching 401(k) contribution with immediate vesting

• Flexible PTO policy, plus 80 hours of Sick Time

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At the company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About the company

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. The company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on the company to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.