GRC Program Manager (d/f/m)

Redefine the future of live entertainment tech

Welcome to the company, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.

With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.

Join us and build the future of live entertainment.

With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.

As our GRC Program Manager, you will be the driving force behind the company’s Governance, Risk, and Compliance execution. This is fundamentally an execution- and delivery-focused role: you are a true program manager who knows how to get things done yourself while driving cross-functional accountability across Engineering, Product, Legal, and Security teams.

You will lead our GRC initiatives end-to-end, driving audit strategy, owning internal risk workflows, and managing complex compliance projects across the organization. By translating regulatory and framework requirements into actionable, practical business processes, you will ensure the company continues to scale securely and responsibly across global markets without sacrificing developer velocity.

As a GRC Program Manager (d/f/m) your responsibilities will include

• Drive Program Execution & Ownership: Take full end-to-end accountability for GRC deliverables, setting timelines, tracking cross-functional dependencies, and orchestrating teams to ensure compliance milestones are hit on schedule.

• Lead Internal Audit Operations: Serve as the primary internal leader and project owner for third party audits (e.g., SOC 2 Type II, PCI DSS, ). Own the process from scoping to successful completion, managing evidence collection, guiding control owners, and leading remediation efforts.

• Build & Scale Compliance Frameworks: Maintain and mature robust compliance frameworks, ensuring continued preparation for evolving global requirements such as GDPR and related security standards.

• Manage Risk & Remediation Workflows: Conduct practical IT, security, and third-party risk assessments. Maintain the company’s risk register, ensuring risk treatment plans and corrective actions are actively assigned, tracked, and closed out by control owners.

• Optimize GRC Operations & Tooling: Leverage modern GRC platforms and automation tools to streamline audit tracking, policy administration, vendor risk management and issue remediation workflows.

• Enable Engineering & Product Teams: Partner closely with technical teams to embed security controls, privacy-by-design, and cloud best practices directly into our development lifecycle and API-first platform.

• Support Enterprise Sales Readiness: Assist in answering complex enterprise customer security questionnaires, supporting third-party risk reviews, and demonstrating the company's robust compliance posture during high-value sales engagements.

• Governance & Executive Reporting: Translate complex technical and regulatory findings into clear risk posture dashboards, KRIs, and operational updates for leadership.

What you will need to succeed in this role

• Execution & Program Management: Proven track record of getting things done: driving cross-functional projects, aligning diverse technical and business stakeholders, and holding teams accountable to deliverables.

• Audit Leadership Experience: Hands-on experience leading major compliance audits (e.g., SOC 2, PCI DSS, ISO 27001) from start to finish as the internal counterpart and owner.

• Domain Context: Prior experience in SaaS, Fintech, or cloud-native technology environments is highly preferred. If your background is from another sector, a strong curiosity and fast-learning mindset toward modern cloud, API, and SaaS architectures is required.

• GRC Experience : demonstrated exposure to GRC and Security processes such as risk assessments, internal audits, policy development, corrective actions management.

• Framework Familiarity: Solid working knowledge of core industry standards and frameworks (e.g., SOC 2, PCI DSS, ISO 27001, GDPR, NIST CSF/RMF).

• Communication & Influence: Outstanding ability to translate regulatory requirements into clear operational steps, communicating effectively with both deep technical experts and business executives.

• Location: Must be currently residing in and authorized to work in Germany.

• Languages: Business fluency in English is required.

Nice to have

• Technical Aptitude: Basic hands-on technical familiarity (e.g., basic scripting, working with APIs, or reading system logs/configurations) is a big plus.

• Exposure to GRC automation tools (e.g., Vanta, Drata, ServiceNow IRM, or LogicGate).

• Relevant professional certifications such as CRISC, CISA, CISM, CISSP , CSSP or ISO/IEC 27001 Lead Auditor .

• German language proficiency would be a plus.

Why join the company?

Live Entertainment Tech

Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.

Sustainable Growth

We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

Top-tier Team

Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.

Global DNA

We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background.

Fast Growing, in All Aspects

Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.

Next-Gen Leaders & Insights

Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At the company, you’ll help set the standard for the ticketing industry’s future.

The company Inclusion Statement

At the company, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

Check out our mission statement and corporate values here.