Freelance UX Researcher

Who are we?

The company is a leading Digital Consulting & Delivery company based in the heart of Europe, Warsaw. Our mission is to help our clients to Unleash Digital Potential™. We discover, define, design, and develop world-class digital products that drive business results for our clients, shaping digital experiences for millions of people around the world.

When you apply to join our freelancer base , you will be evaluated and kept on file. You may not be contacted immediately . When a project matches your specific expertise, you’ll be invited to participate and can choose to accept or decline based on your availability. If you're interested in becoming part of our talent pool, please submit your CV . We’ll get in touch as soon as an opportunity aligned with your skills arises.

Are you self-driven, and dependable professional? If so, we look forward to hearing from you!

Contract type: B2B

Scope of tasks

• Preparation and execution of research processes, from mapping research problems to analyzing research materials.

• Creating reports and delivering key project insights to the team

• Conducting research using the following techniques: user testing, in-depth interviews (IDIs), occasionally focus group interviews – FGIs, tree testing, and card sorting

• Preparing and facilitating workshops with clients and internal teams

• Synthesize and communicate findings to inspire the design and product decisions and create visibility across departments

• Create personas, user journey maps, and blueprints as outputs of the research you conducted

• Collaborate with other researchers, as well as with the interdisciplinary team (designers, strategists, developers, data analysts)

What skills and experience do we expect?

• Documented commercial experience as a UX Researcher applying qualitative and quantitative research methods

• Deep understanding of digital product lifecycle

• Good command of written and spoken Polish

• Great communication and presentation skills

• Proactive attitude, you solve problems and figure things out

• Ability to navigate multiple stakeholder groups and influence others

• Strong attention to detail and highly developed organizational skills

• Knowledge and experience in working with AI

Nice to Have

• Experience with tools such as: Dovetail, TheyDo, Lookback, Figma, FigJam, and platforms for conducting remote research