Forward Deployed Engineer, Pharmacy Integrations

About the company

The company is a software platform that enables entrepreneurs, doctors, and healthcare businesses to launch, manage, and grow direct-to-consumer telehealth businesses.

Our platform brings together patient experiences, clinical workflows, pharmacy operations, and commerce tools in one place.

We're an entrepreneurial, product-focused engineering team that values ownership, technical excellence, and building software that solves real problems. Engineers work closely with product teams and company leadership, take features from idea to production, and have a direct role in shaping the platform.

Engineering at the company is AI-first and builder-led. We use tools like Cursor and Claude Code throughout development while maintaining high standards for reliability, testing, and software quality.

About the Role

We're looking for a Forward Deployed Engineer, Pharmacy Integrations to help build, maintain, and improve the technical connections between the company's telehealth platform and pharmacy systems.

In this role, you'll combine hands-on software engineering with practical integration work involving prescription workflows, pharmacy operations, and fulfillment processes. You'll work closely with engineering, product, and operational teams to understand how pharmacy systems exchange information and develop reliable solutions that support those workflows.

You'll build APIs, backend services, and integrations that help move prescription-related information between connected systems. Your work may involve prescription transmission, order processing, status updates, pharmacy routing, fulfillment tracking, and troubleshooting issues across different platforms.

This is a software engineering position rather than a pharmacy operations or technical support role. You'll write production-quality code, investigate complex integration problems, and help ensure pharmacy-related workflows are accurate, secure, and dependable.

You'll also help identify recurring integration challenges and develop reusable technical solutions that improve how the company connects with pharmacy partners and related services.

We're looking for someone who enjoys solving complex integration problems, communicates clearly with technical and operational stakeholders, and understands the importance of reliability when working with healthcare-related systems.

What You'll Do

• Build and maintain integrations between the company's platform and external pharmacy systems.

• Work with engineering, product, and pharmacy operations teams to understand technical integration requirements.

• Develop backend services, APIs, and integration functionality using TypeScript, Node.js, or comparable technologies.

• Support technical workflows involving prescription transmission, pharmacy routing, and order processing.

• Build integrations that exchange prescription-related information between connected applications.

• Develop functionality for tracking pharmacy order status and fulfillment updates.

• Integrate external pharmacy services using REST APIs, webhooks, and other supported communication methods.

• Implement data mapping and transformation between the company's platform and pharmacy systems.

• Build reliable processes for synchronizing prescription and fulfillment information.

• Investigate and troubleshoot issues involving prescription data, API requests, and integration failures.

• Collaborate with backend engineers to improve pharmacy-related application services.

• Work with SQL databases and application data to support integration workflows.

• Develop automated processes that reduce repetitive pharmacy integration tasks.

• Implement validation to help ensure accurate data exchange between systems.

• Build appropriate error handling, retry mechanisms, and failure recovery processes.

• Support secure authentication and authorization for pharmacy integrations.

• Help maintain appropriate controls for sensitive healthcare information.

• Monitor integration reliability, processing failures, and data synchronization issues.

• Develop tools that improve visibility into pharmacy integration activity and system status.

• Support technical discovery and implementation planning for new pharmacy connections.

• Collaborate with pharmacy stakeholders to understand operational requirements and technical limitations.

• Develop reusable integration components that support multiple pharmacy partners.

• Write automated tests for important pharmacy integration workflows.

• Document API requirements, data mappings, integration behavior, and troubleshooting procedures.

• Participate in code reviews and contribute to engineering best practices.

• Identify opportunities to improve integration performance, scalability, and maintainability.

• Take ownership of assigned pharmacy integration projects from development through deployment and maintenance.

Requirements

• 3+ years of professional experience in software engineering, integrations engineering, forward deployed engineering, or a comparable hands-on technical role.

• Strong programming experience with JavaScript or TypeScript.

• Experience developing backend applications, APIs, or services using Node.js or comparable technologies.

• Hands-on experience building integrations between software applications and third-party services.

• Strong understanding of REST APIs, webhooks, and common integration patterns.

• Experience developing and maintaining production software.

• Familiarity with asynchronous processing and event-driven workflows.

• Experience working with SQL databases and relational data.

• Understanding of data mapping, transformation, and synchronization between systems.

• Experience debugging and troubleshooting API and integration issues.

• Ability to translate operational requirements into practical technical solutions.

• Familiarity with authentication, authorization, and secure API communication.

• Understanding of application validation, error handling, and reliability.

• Experience implementing logging, monitoring, or troubleshooting tools.

• Familiarity with cloud infrastructure and modern deployment practices.

• Experience working with Git and collaborative development workflows.

• Experience writing tests and maintaining software quality.

• Strong attention to detail when working with structured data and interconnected systems.

• Ability to investigate technical issues independently.

• Experience collaborating with engineers, product managers, and operational stakeholders.

• Ability to communicate technical concepts clearly to nontechnical audiences.

• Strong organizational skills and ability to manage multiple technical priorities.

• Ability to document integration requirements and implementation decisions.

• Strong problem-solving skills and ownership of assigned projects.

• Comfort working in a fast-moving, remote engineering environment.

Nice to Have

• Previous experience as a Forward Deployed Engineer, Integration Engineer, or Healthcare Software Engineer.

• Experience integrating pharmacy management systems or prescription processing platforms.

• Familiarity with electronic prescribing and prescription transmission workflows.

• Understanding of pharmacy fulfillment, dispensing, and order management processes.

• Experience working with pharmacy partners or healthcare technology vendors.

• Familiarity with healthcare interoperability standards such as HL7 or FHIR.

• Experience with NCPDP standards or pharmacy-related data exchange formats.

• Understanding of HIPAA and healthcare data privacy considerations.

• Experience developing healthcare or telehealth applications.

• Familiarity with prescription routing, medication information, or pharmacy order status workflows.

• Experience building event-driven integrations or asynchronous processing systems.

• Familiarity with AWS Lambda, SQS, EventBridge, or comparable cloud technologies.

• Experience with React, Next.js, and TypeScript in production.

• Familiarity with tRPC, Prisma, or Drizzle ORM.

• Experience with multi-tenant SaaS architectures.

• Familiarity with OAuth, API authentication, and webhook security.

• Experience implementing retry logic, idempotency, and failure recovery for integrations.

• Experience developing internal monitoring or operational dashboards.

• Experience turning custom integrations into reusable platform capabilities.

• Experience using AI-assisted development tools such as Cursor or Claude Code.