Forward Deployed Engineer

About the company

The company powers the agentic enterprise. The company's Agentic Integration and Applied AI Platform serves as the AI operational layer for the enterprise, securely connecting applications, data, APIs and AI agents across cloud, on-premise and hybrid environments. With trusted orchestration, governance and enterprise-grade control, the company helps organizations accelerate business value and scale AI with confidence. Unlike legacy tools, the company is built for the AI era and trusted by global enterprises, including AstraZeneca, Adobe, Verizon, and Sony, to modernize operations and power the next generation of enterprise AI.

Join the Agentic Integration movement at the company.com.

The company is the only Agentic Integration and Applied AI Platform — a secure, AI-powered orchestration and integration backbone for the modern, agentic enterprise. It seamlessly unifies applications, data, and people to orchestrate smart workflows, deploy AI agents, and safely govern AI execution across your entire ecosystem.

Our mission is to power the agentic enterprise by accelerating business value, unifying human intelligence with every app, system, and AI agent on a trusted, governed platform. We believe every company will become an agentic enterprise by securely connecting applications, data, workflows, and fragmented intelligence to accelerate business outcomes.

Regular travel to customer sites approximately 50% of the time is expected.  This is a hands-on, in-person role at key moments, particularly during discovery workshops and prototyping sprints where being in the room accelerates trust and progress.

The Role

As a Forward Deployed Engineer at the company, you will be a trusted technical advisor to our customers on their AI journey. Working alongside our Director, AI Center of Excellence, you will bring a value-first mindset and genuine comfort operating in the ambiguity inherent to most enterprises.

This role centers on helping customers understand where the company fits to deliver real business outcomes — and proving it. You will build a deep understanding of a customer's landscape to uncover pilot use cases that demonstrate measurable value against clear KPIs, while identifying expansion opportunities that grow our footprint over time.

Partnering closely with our Enterprise Account teams — spanning both Pre-Sales and Post-Sales — to guide  customers from an ambiguous idea of what's possible, through a proven pilot, to sustained adoption. Because AI capability sits on a spectrum you will clearly present the benefits and trade-offs of various approaches, operating as a peer to senior leaders and executives to ensure they make confident, well-informed strategic decisions.

What You’ll Do

• Identify Opportunities: Partner with customers to build a deep understanding of how their business and uncovers high-value AI use case opportunities.

• Build Momentum: Demonstrate progress early and often through iterative prototyping, showing value well before a solution is finalized.

• Drive Execution Consensus: Lead high-stakes briefings, effectively translating complex AI concepts (like agentic architectures) into strategic business imperatives, ROI, and risk mitigation.

• Prove Value: Support the account team in building compelling business cases and eliciting the baseline KPIs needed to prove success.

• Translate Complexity: Navigate complex enterprise matrices to align diverse stakeholders - from hands-on engineers to C-suite executives - around a shared technical vision.

• Uncover Friction: Bring genuine curiosity to every engagement, asking the questions that reveal operational inefficiencies others miss

• Apply Best Practices: Bring industry AI judgement into customer conversations, including prompt engineering, LLM selection, tool design, and cost control.

• Shape the Product: Feed learnings from the field back to our internal teams to shape the company's product roadmap.

• Create Playbooks: Recognize recurring deployment patterns and share them with the wider team to make successful approaches repeatable.

• Stay Cutting-Edge: Maintain deep, current knowledge of the latest developments in AI

• Evangelize the company: Help customers understand our capabilities — including data, application integration, MCP, and agentic workflow orchestration — and where each drives value.

What We’re Looking For

• Experience in a customer-facing, hands-on advisory role e.g., Solutions Architect, Sales Engineer, Field CTO, or a similar hands-on advisory role working with enterprise customers.

• Exceptional executive presence, with the gravitas to tactfully challenge assumptions, guide C-level decision-making, and command a room.

• A track record of building working prototypes and solutions under ambiguity, without waiting for fully specified requirements.

• Experience with enterprise data and application integration, and an interest in how orchestration and agentic workflows fit into that landscape

• Solid understanding of AI/LLM concepts, including prompt engineering, governance, model selection, tool/function design, and cost to performance trade-offs.

• An understanding of how AI governance and compliance requirements are evolving, and what that means for how solutions get designed and deployed

• Genuine excitement for the current shift in AI and want to be hands-on in shaping how enterprises adapt.

• Strong communication skills, with the ability to move fluidly between deep technical discussions and executive-level business-value conversations.

• A collaborative mindset with a proven ability to coordinate across Pre-Sales, Post-Sales, Product, and Engineering to deliver outcomes.

• Curiosity and empathy for how businesses actually operate and the people navigating change inside them.

Preferred qualifications: *

• Hands-on programming experience (e.g., Python, JavaScript/Node.js) for rapidly building and iterating on AI prototypes.

• Familiarity with agentic frameworks (e.g., LangChain, LlamaIndex) or the Model Context Protocol (MCP).

• Prior experience with enterprise integration platforms (iPaaS).

• Experience deploying AI or software solutions on major cloud platforms (AWS, GCP, Azure).

Why Join

There's never been a better time to join our SnapSquad!

At the company, we believe in empowering people - customers and employees alike - to connect what matters and build what’s next. From competitive salaries to global wellness benefits, we’re committed to your success and well-being.

A Few Reasons You’ll Love it Here

We’re Innovators

The company pioneered the first AI integration assistant, SnapGPT, and continues to lead with a full suite of AI-powered tools across our agentic integration platform - making integration faster, smarter, and accessible to more people.

We’re Recognized Leaders

From being named a Visionary in multiple Gartner Magic Quadrants, leading the market in innovative AI reports from Aragon Research, or being recognized for our AI developments in the SaaS Awards, we’re setting the pace in a rapidly evolving market.

We’re Growing Fast

The company’s revenue growth earned us a place on the 2026 Inc. 5000, recognizing America's fastest growing companies. As we scale globally, we’re creating opportunities for ambitious builders and operators to make a bigger impact, take deeper ownership, and accelerate their careers.

We’re Agentic

Our platform empowers everyone across the enterprise to create automated, AI-connected workflows. That means more impact, less friction, and a bigger role for YOU in driving transformation.

Are you ready to help build what’s next for the enterprise? Let’s talk. Apply now and help us power the agentic enterprise.