External Affairs Manager (Remote, US)

The company® simplifies workforce compliance management across healthcare. Our innovative technology and strategic partnerships empower millions of professionals, their employers, and regulators to work together, creating a connected and efficient healthcare ecosystem.

As a trusted leader for over 20 years, the company has focused on bringing more good into the lives of the people and organizations serving healthcare. We deliver seamless compliance solutions to millions. We leverage market-leading technology and essential data to simplify complex operations, reduce risk, and champion a safer, healthier, and happier workforce.

ABOUT THE ROLE

The company serves clinicians, licensing boards, and healthcare organizations that rely on accurate licensure and continuing education information. The rules behind that work keep changing across states, agencies, and professional boards.

As External Affairs Manager, you’ll help the company stay ahead of those changes. You’ll work independently to track legislative and regulatory developments, manage relationships with key healthcare stakeholders, and keep the External Affairs function organized and running smoothly.

WHAT YOU’LL DO

POLICY & REGULATORY INTELLIGENCE

• Track legislation, rulemaking, board actions, licensure compacts, and CE requirements across priority states and national bodies.

• Spot developments that affect the company, its customers, or its market, and share them with the right teams.

• Turn complex policy into clear summaries, briefings, and talking points.

• Keep legislative calendars, deadlines, and implementation dates current.

• Coordinate with contract lobbyists and manage their agreements, deliverables, and lobbying compliance filings.

STATE ASSOCIATION PARTNERSHIPS & STAKEHOLDER ENGAGEMENT

• Build relationships with state healthcare associations, workforce centers, educational institutions, and professional organizations.

• Coordinate the company’s participation in coalitions, task forces, conferences, and other forums.

• Keep relationship records up to date (contacts, notes, commitments) and make sure follow-ups happen.

• Prepare the VP for external meetings with research, briefing materials, and logistics.

OPERATIONS

• Lead the day-to-day rhythm of External Affairs: priorities, timelines, meetings, events, and deliverables.

• Build repeatable processes, templates, and systems (HubSpot, Quorum) that help the function grow.

• Identify gaps, risks, and decisions that need to be brought to the attention of the VP early.

• Support special projects, including RFPs, events, partner needs, and internal communications.

Expected Travel: roughly 20%

THIS MAY NOT BE THE RIGHT FIT IF YOU

• Are not comfortable deciding and moving with incomplete information.

• Prefer following an established playbook for every task.

• Would rather focus on policy tracking exclusively.

• Are not actively engaged in changes to healthcare policies and regulations.

WE’D LIKE YOU TO HAVE

• Experience: 5+ years in government relations, regulatory affairs, public policy, or association management, ideally in healthcare, professional licensure, or another highly regulated industry.

• Policy fluency: A strong grasp of state legislative processes, agency rule-making, and licensing boards. You can read a bill or rule and explain why it matters.

• Relationships: A record of building productive relationships with associations, regulators, educators, and workforce organizations.

• Communication: Clear, concise writing and speaking for both internal and external audiences.

• Lobbying compliance: Familiarity with lobbying registration and disclosure requirements, and experience working with contract lobbyists.

• Organization: You can manage many bills, jurisdictions, and relationships at once without losing the big picture.

• Independence: Comfort working independently and knowing when to escalate.

• Builder mindset: You enjoy creating structure in a growing function.

IT WOULD BE GREAT IF YOU HAD

• Experience with healthcare licensure, continuing education, nursing workforce policy, or professional regulation.

• Familiarity with FSMB, NCSBN, CLEAR, and interstate licensure compacts.

If your experience is close but doesn't fulfill all requirements, please apply. We're building the best team in healthcare and are focused on hiring individuals with unique backgrounds, perspectives, and experiences to support us in doing good, what’s human, and making a difference.

BENEFITS AND PERKS FOR the company EMPLOYEES

US Employees

• Health Insurance: We cover up to 100% of the premium for employee medical insurance. Plans for spouses and children are made affordable through the company’ generous contribution

• Employees can choose from HSA, FSA, and traditional insurance options for medical, dental, and vision coverage for themselves and dependents.

• Dental and Vision plans, both including an option with 100% of the premium covered for employees

• Generous PTO:

• Accrual: (full-time US): 0–4 yrs 20 days | 5–9 yrs 25 days. | 10+ yrs 30 days per year (accrues quarterly: Jan 1, Apr 1, Jul 1, Oct 1; and is available immediately).

• US-based teams observe 14 paid holidays each year

• Floating Holiday: One floating holiday is yours to request on any day of your choice. This is separate from your PTO.

• Birthday Holiday: Your birthday deserves celebrating! You get 1 paid day off during your birth month, separate from your PTO.

• Volunteer Time Off: 16 hours available to you, that allow you to make an impact on causes that are meaningful to you.

• Additional leave options: to support you in embracing life centricity

• State & local leave laws

• Where state or local leave laws provide additional protections, the company will comply with whichever regulation is more favorable to the employee.

• 401K with company matching, as well as financial planning education and resources.

• Lifestyle Spending Account (LSA): We support personal well-being by offering an annual lifestyle spending account that you can use for what matters most to you—whether it’s a gym membership, a meditation app, WFH equipment, or fresh produce delivered to your door. Think of it as a bonus for the expenses and experiences you value most.

• Employee Assistance Programs: provides 24/7/365 support by phone and online — family clinical counseling, legal & financial services, plus child and elder care referrals.

• Carrot Fertility & Hormonal Support: Inclusive hormonal health, fertility, and family-building benefits with funds toward eligible care.

• Beyond Med: A licensed discount plan organization (DPO) giving you access to elective care like acupuncture, dermatology, fertility, GLP-1, and more — at discounted rates.

• Spot Pet Insurance: A financial safety net for your furry family. Get reimbursed for emergencies, lab fees, behavior, x-rays, surgeries, cancer, and more.

LATAM (Costa Rica and Colombia) Employees

• Your health is our top priority! We cover 100% of employee health insurance premiums. Our plans include national and international coverage, so you're protected no matter where you are.

• the company Flex Club: Our flexible benefits platform gives you monthly points to redeem on what you need most. Plus, you'll get access to exclusive discounts just for being part of our team. (Details are country specific)

• Generous PTO:

• National Holidays (Colombia): 18 days

• National Holidays (Costa Rica): 12 days

• Birthday Holiday: Your birthday deserves celebrating! You get 1 paid day off during your birth month, separate from your PTO.

• Volunteer Time Off: 16 hours available to you, that allow you to make an impact on causes that are meaningful to you.

• We've got you covered with a life insurance policy, paid 100% by the company. You can also add your beneficiaries at an exclusive, discounted rate.

• Carrot Fertility & Hormonal Support: Inclusive hormonal health, fertility, and family-building benefits with funds toward eligible care.

Benefits and Perks for ALL the company employees include but are not limited to:

A remote first company, global and distributed, with two office locations for those nearby who want a change of scenery.

• Employees celebrating their 10 and 20 year work anniversary are eligible to take a trip sponsored by the company within one year of their 10th and 20th anniversary date.

• Awarded one of BuiltIn's 2025 Best Places to Work [link for members] and honored as a Silver Stevie® Award Winner in the 2025 Stevie Awards For Great Employers [link for members]

• Professional development allowance to help you grow in the ways that mean the most to you.

• Check us out for yourself at our careers page [link for members] or the company culture [link for members] Instagram accounts.

Typical Interview Process

• Interview #1: Brief intro screen with our People Ops team

• Interview #2: Introduction with the Hiring Manager

• Interview #3: Team Panel

• Interview #4: Alignment interview with Senior Leadership

If you don’t move forward to the next round, we’ll make sure you know as soon as possible.

Tips for applicants: Focus on your application. At the company, everyone has an equal opportunity based on their merit. Reaching out to the team or providing referrals will not change your chances.

We work remotely and communicate asynchronously, so writing is a key skill at the company. Please answer the application questions with your own thoughtful responses. Replies like "See resume" or N/A won't lead to an interview. Have some fun with it, we actually read these!

We are an equal opportunity employer and value diversity at the company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Candidates from all backgrounds are encouraged to apply.

Full-time positions are scheduled to work 40 hours per week, M-F unless required otherwise by projects. Part-time positions are scheduled to work a maximum of 30 hours per week. Equipment, benefits, and perks are not provided to part-time or temporary employees.