Enterprise Solutions Engineer

Who We Are

The company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation , more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million the company devices are deployed across 170+ countries.

About the Role

The company is seeking the first Enterprise Field Solutions Engineer in South Europe with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control.

This individual will partner directly with their field account executives to expand the company footprint upmarket into Fortune 500 companies.

Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, helping with local compliance, assisting customers in designing deployments with the company Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company remotely.

What You'll Do

• Be the subject matter authority on the full the company suite of products and offerings and articulate the value added benefits to customers throughout the sales process.

• Act as a trusted advisor for the company Customers and overcome objections while securing the technical win for the company.

• Help build the region and assist with enabling local partners.

• Effectively present the company solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT.

• Work directly with Account Executives and the Head of South Europe to develop a territory strategy for the company.

• Design the company solutions that range from: Network Security recommendations/bandwidth requirements, choosing proper the company products for Physical Security and deployment. Cloud Security RFP's/Documents, LTE deployments.

• Stay up to date on the security and IoT industry by attending and presenting at strategic conferences and providing thought leadership within the market

• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest the company product offerings.

• Write White Papers and Knowledge Base articles about the company Products, features, and integrations.

• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.

What You Bring

• Being based in Milano (or ready to relocate)

• Fluent in English, Italian and Spanish are a must, any additional language will be ideal

• 5+ years of experience as a Sales Engineer, with a proven track record of working with Fortune 500 companies.

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security from an accredited university.

• A Strong background in Networking: Experience with HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, Firewalls and software systems.

• Outstanding written and verbal English, Italian and Spanish communication skills in order to clearly and efficiently articulate technical matters with customers and partners.

• Industry certifications (ideally): AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.

• Experience working with API's, Python, and other coding languages and although not essential is a plus.

• Experience working with Linux systems (ideal not a requirement).

• Previous startup experience (ideal not a requirement).

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Annual Pay Range

At the company, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. The company employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

€130.000 — €156.000 EUR

The company Is An Equal Opportunity Employer

As an equal opportunity employer, the company is committed to providing employment opportunities to all individuals. All applicants for positions at the company will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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