Engineering Manager, Customer Trust

At the company, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. The company has a kind and talented team, and while some have prior security experience, many have been successful at the company without it.

The Customer Trust team owns the products that help organizations put security assessments on autopilot, and this Engineering Management role leads the squad building it. With 11 engineers across the Trust Center and Questionnaire product, you'll drive two of the company's most strategically important roadmaps: fully automating inbound customer assessments make it easy for our customers to project trust transparently to their customers

This is an execution-first role in one of the company's highest-visibility product areas. The roadmap is defined, product-market fit is proven, and the opportunity is in leading these squads to deliver with urgency and precision, at the intersection of agentic AI innovation and enterprise expansion.

Visit the company Engineering Blog [link for members] to learn more about what our team is working on!

What you’ll do as a Engineering Manager at the company

• Lead two squads to deliver consistently and sustainably against a clear product roadmap

• Set a high-accountability, high-ownership delivery culture — weekly goal tracking, tech spec reviews, and proactive project visibility

• Partner closely with product and design to shape roadmap priorities, make tradeoff decisions, and ensure engineering is a strong voice in what gets built and why

• Engage meaningfully in technical decisions — read specs, participate in architecture discussions, and guide your team toward sound engineering choices without needing to write all the code yourself

• Attract, grow, and retain strong engineers; manage and uplevel senior ICs and foster an environment where your team does their best work

• Work cross-functionally with GTM, the AI Platform team, and other partners to identify opportunities, clear blockers, and ship for the business

• Contribute to the company’s engineering culture by helping build the processes, norms, and practices that help the whole organization scale

How to be successful in this role

• 2+ years of full-time engineering management experience leading teams of 6–8+ engineers

• Track record of running high-execution teams with disciplined delivery practices — tech spec reviews, weekly goal tracking, and strong timeline accountability

• Experience managing and upleveling senior individual contributors

• Product engineering background: you’ve led teams building customer-facing software, not primarily infrastructure or platform

• Technically engaged and comfortable in architecture discussions, able to read specs critically and make informed tradeoff decisions

• Proven ability to shape product and long-term technical strategy in close partnership with a PM

• Strong decision maker who effectively balances ambiguity, available data, speed, and quality

• Uses AI in day-to-day work to amplify your skills and strengthen your outcomes, applying it across routine workflows, actively building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar.

What you can expect as the company’n

• Industry-competitive salary and equity

• Comprehensive medical, dental, and vision coverage, with 100% of employee-only benefit premiums covered for most medical plans

• 16 weeks paid Parental Leave for all new parents

• Health & wellness stipend

• Remote workspace, internet, and cellphone stipend

• Commuter benefits for team members who report to the SF and NYC office

• Family planning benefits

• Matching 401(k) contribution with immediate vesting

• Flexible PTO policy, plus 80 hours of Sick Time

• 11 company-paid holidays

• Virtual team building activities, lunch and learns, and other company-wide events!

• Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At the company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About the company

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. The company was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on the company to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.