Engagement Manager

At the company, a leading Databricks technology partner, our mission is to empower customers with scalable architectures, robust data engineering pipelines, seamless data consumption layers, and advanced ML and AI applications. As an Engagement Manager you will own the commercial health and client relationship of our Databricks data and AI engagements, from hand-off to close-out, turning delivery results into proven business value and the next use case.

The Impact You Will Have

• Own the engagement's commercial health: Partner with project management to monitor budget, margin and forecast, and make the commercial calls when an engagement drifts from plan.

• Be the client's trusted counterpart: Serve as a trusted advisor to client executives and sponsors, lead steering committees, and keep stakeholders aligned on goals and priorities.

• Manage scope and change: Own changes to scope, budget and timeline. Shape change requests with technical leadership and Sales, and agree to them with the client before new work begins.

• Set engagements up for success: Partner with Sales and Solutions Architects as engagements are scoped, know the SOW inside out, and lead a smooth transition into delivery with clear success criteria.

• Partner with technical leadership: Work alongside our technical leaders to turn client business goals into data and AI solutions that deliver value.

• Prove the value and close well: Define, track and report the business outcomes each engagement delivers, and lead a strong close-out with a clear handover and measurable results.

• Grow the relationship: Identify new use cases and follow-on opportunities, and partner with the Client Principal and Sales to grow client relationships.

Required Experience

• 6+ years in client-facing consulting or professional services, with 3+ years leading engagements as an engagement manager, delivery lead or senior manager.

• Experience leading engagements valued at $250K - $2M.

• Experience managing engagement financials: margin, burn, forecast and change orders.

• Strong executive stakeholder management, including running steering committees with VP and C-level sponsors.

• Data and AI domain knowledge, with experience helping customers realize business value from data and AI through to production, and fluency in lakehouse, data engineering, governance and BI.

• A track record of turning delivered work into follow-on business

• Comfortable working alongside a Project Manager and stepping into the PM role when an engagement calls for it.

• Clear, concise communication, written and spoken, with technical and business audiences.

Preferred Experience

• Experience at a Databricks partner, data consultancy or data platform vendor's services team, or working directly with Databricks field teams.

• Engagements in financial services or healthcare.

• Databricks certification or hands-on exposure to Unity Catalog, migration or lakehouse programs.

• Growth-stage company background, building a services practice or process where none existed.

• Familiarity with PSA and delivery tooling such as Ruddr, Jira, Asana or Notion.

• Comfort with ambiguity: you stay calm and resourceful when an engagement changes under you.

Education

• Bachelor's degree in Business, Information Technology, Engineering or a related field is preferred.

Location & Travel: US-based, remote. Up to 25% travel to client sites.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Our Commitment to Diversity and Inclusion

The company is dedicated to building a workforce that reflects the world around us. We are an equal opportunity employer committed to unbiased hiring practices. All qualified applicants will receive consideration for employment without regard to race, religion, gender identity, disability, veteran status, or any other protected characteristic.

Why Join the company?

• Innovative Environment: Work with cutting-edge technologies and industry leaders in data engineering and AI.

• Customer Impact: Make a real difference in how businesses leverage data for strategic decision-making.

• Career Growth: Opportunities for professional development and career advancement.

• Collaborative Culture: Join a supportive team that values collaboration and knowledge sharing.

If you enjoy owning client outcomes and turning great delivery into lasting relationships, we would love to hear from you. Apply today and become a key player in the company's success story.