E-Commerce Assistant

Outsourcing Advantage is a boutique business process outsourcing (BPO) firm specializing in back-office and customer service support for U.S.-based businesses in the consumer goods sector. As an E-Commerce Assistant, you will play a vital role in ensuring seamless daily operations for our clients' online stores. This position offers the opportunity to work remotely from select international locations, supporting a variety of e-commerce platforms and contributing directly to the success of our clients.

Key responsibilities include

• Processing daily incoming orders and generating shipping labels

• Maintaining accurate inventory levels across all sales platforms

• Auditing product listings to ensure items are live and store operations run smoothly

• Responding to minor, low-volume customer messages through text-based channels

Requirements

• Proven ability to work independently and take full ownership of tasks without close supervision

• Experience processing e-commerce orders and generating shipping labels

• Experience maintaining inventory accuracy across one or more sales channels

• Experience auditing e-commerce product listings to ensure items are live and accurate

• Available to work during Eastern Time (EST) business hours

Preferred Qualifications

• Experience responding to customer messages in a text-based support channel

Benefits

• Opportunity to work on diverse and exciting projects.

• Supportive and collaborative work environment.

• Weekly payments.

• Weekly Incentives based on performance

• Weekends off.

Our Hiring Process

Step 1: Submit your application.

Step 2: Watch for an email containing a link to a self-guided interview. Once you have completed the interview, one of our recruiters will review your application and be in touch regarding the next steps.

Thank you for your interest in joining our team. We look forward to learning more about you!