Dispatcher (with Towbook experience)

The company is working with one of its partners to hire an experienced Towing Dispatcher .

If you have hands-on experience dispatching for U.S.-based towing companies , are proficient with Towbook , and have experience coordinating with law enforcement for towing operations, we'd like to hear from you.

Responsibilities

• Dispatch towing and roadside assistance calls using Towbook.

• Coordinate with drivers to ensure timely service.

• Communicate professionally with customers, insurance companies, and law enforcement.

• Monitor job status and provide real-time updates.

• Coordinate with law enforcement for accident scenes and police-initiated towing.

• Prioritize calls and manage multiple dispatch requests efficiently.

Requirements

equirements

• Proven experience as a dispatcher for a U.S.-based towing company.

• Strong working knowledge of Towbook.

• Experience handling police towing, accident calls, and law enforcement coordination.

• Familiarity with coordinating with police units on standby when required for towing operations.

• Excellent English communication skills (spoken and written).

• Strong multitasking and problem-solving abilities.

• Reliable internet connection and a quiet work environment (for remote positions).

Preferred Qualifications

• Experience with roadside assistance and accident management.

• Ability to work rotating shifts, nights, weekends, and holidays.

• Knowledge of U.S. geography and dispatch procedures.

Benefits

How to Apply

Please send the following to [link for members]

• Your updated resume.

• A 2–3 minute introduction video detailing:

• Your experience dispatching for U.S.-based towing companies.

• Your experience using Towbook.

• Your experience coordinating police towing and law enforcement-related dispatches.