Director of Product Design

About the company

The company (Nasdaq: $the company) is a leading the company insurance technology company on a mission to protect families by democratizing access to the company insurance and empowering agents at scale. With its robust three-sided technology platform, the company is transforming the the company insurance experience for consumers, agents, and carriers alike. The company offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. The company is redefining how the company insurance is bought, sold, and underwritten.

About the role

We’re looking for a Director of Product Design to lead and elevate design for the company’s core business and pieces of a growing portfolio of emerging businesses. As part of this role you will improve the journey that takes customers from landing page to policy activation and beyond. You will also shape wholly new experiences that expand the company’ product offerings. Your work will define how the company helps people navigate complex decisions with confidence, clarity, and care.

You’ll collaborate with Product, Engineering, Research, and Brand leaders to ensure every user touchpoint is intuitive, efficient, and emotionally resonant with user needs and the brand.

This role combines strategic vision, team management, with hands-on design and product building excellence. You’ll champion intentional, intuitive, and engaging design, compelling storytelling, strategic experimentation, and measurable business impact — and will help make the company the most trusted and user-friendly the company insurance experience in the world.

Duties and Responsibilities

• Lead design for the core conversion funnel — covering landing experiences, application flows, underwriting, checkout, onboarding, and policy management.

• Lead, mentor, and grow a small but mighty team of product designers.

• Collaborate cross-functionally with Product, Engineering, Research, Marketing, and Brand to deliver cohesive experiences that delight users and align with key business outcomes such as conversion and retention.

• Raise the bar for the design practice across: design systems and craft, accessibility,decision-making discipline, experimentation, storytelling, leverage of research and data.

• Partner with adjacent design functions , such as Performance Creative and Brand, to create a consistent, connected user journey across growth and product surfaces.

• Contribute to create an environment of excellence and growth where team members can do their best work and grow professionally and personally.

Qualifications and Skills

• 10+ years of product design (UX) experience, including several years leading multi-person design teams.

• Proven ability to design for complex, decision-heavy user journeys in b2c journeys.  industries like fintech, healthtech, or insurtech.

• Strong understanding of conversion optimization , user motivation, and behavior design principles.

• Demonstrated experience turning ambiguity into clarity — structuring complex information and simplifying it into elegant, actionable flows.

• Skilled at team and stakeholder communication — you make design rationale clear, measurable, and compelling.

• A track record of positive impact to product quality and design culture.

• A portfolio showcasing strong visual, interaction design, and storytelling craft alongside compelling impact delivered for past businesses and their customers.

#LI-Remote  #LI-JA1

The US national base salary range for this full-time position is $183,000 - $323,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.

You can find further details of our US benefits at [link for members]

Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At the company we are dedicated to building a diverse, inclusive and authentic workplace.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.

To learn more about what information we collect and how it may be used, please refer to our  California Candidate Privacy Notice .

Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @the company.com or @getethos.com.

We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.