Director of IT, Support & DevOps
VisibleThread · Remote · US only
Apply on VisibleThread's site✨ Tailor my resume for this job🎤 Practise the interview question, free
✓ Straight from VisibleThread's own careers page. No middlemen, no “we'll send you a check for equipment”. How we check jobs
✓ Sent 100 applications and heard nothing? Make this one count: tailor your resume to this ad in one tap, free.
First recorded by Psst: 8 November 2026. Sign in with Google to continue to the employer. A free account is enough.
Practise the first interview question for this job
If VisibleThread replies, the first call usually starts with a question like this. Vague answers are the easiest to reject. Write yours and get an AI score in under a minute.
The 20-second read
- Experience
- Senior
- Where you can live
- US only
- Skills and tools
- java, aws, linux, ci/cd, customer success, compliance
Read from the ad by Psst's rules. Check the full ad below before applying.
Job details
- Where you can work
- United States
- Employment type
- Not stated by the employer
- Advertised pay
- Not stated by the employer
- Experience
- Senior
- Employer publication date
- 30 October 2026
- First recorded by Psst
- 8 November 2026
- Last checked at the source
- 8 November 2026
About the job
VisibleThread builds RFP Lifecycle software for proposal, bid and compliance teams. Our customers include US federal, defense and government contractors. Customers run it in our cloud, in AWS GovCloud, in their private cloud, on premises or in air-gapped environments.
The role
You’ll lead a small team of direct reports across DevOps, Support and corporate IT, and stay close to the technical work yourself. That means shipping releases, improving CI/CD pipelines, working the toughest customer escalations and stepping into incidents alongside the team. You’ll partner with our security and compliance leads to run day-to-day operations for our FedRAMP-aligned AWS GovCloud environment and our SOC 2 controls. You’ll also support Sales and Customer Success as a technical voice in security reviews and customer conversations.
Requirements
- 10+ years in software, DevOps, SRE or platform engineering, including 3+ years leading or mentoring a team
- Hands-on experience running production workloads on AWS (GovCloud a plus) and working in a FedRAMP, NIST 800-53 or similar compliance environment
- Experience with CI/CD, infrastructure as code, secure SDLC and vulnerability management
- Experience supporting customer-hosted or on-premise software (Windows Server, Red Hat Enterprise Linux)
- Enough Java/Spring and web-stack knowledge to be credible with engineers
- Comfort in front of customers on security reviews and due diligence
- US citizenship and residence in the Virginia / DC metro area
Nice to have: Microsoft 365 GCC/GCC High or other US government cloud experience, Datadog or similar tools, and experience as accountable owner in a FedRAMP assessment.
VisibleThread builds document-intelligence software for proposal, bid and compliance teams in government agencies, defense contractors and regulated enterprises. Customers run it in our cloud, in AWS GovCloud, in their private cloud, on premises or in air-gapped environments.
Location: Virginia / Washington DC metro area, US; remote-friendly with regular overlap with our Ireland-based team (on-site expectations to be confirmed).
Benefits
- Competitive Salary
- Equity award
- Hybrid working: Remote with the requirement to work when required out of offices at Tyson's Corner
- Healthcare, Dental & 401k
- Chance to work with an exceptionally talented team
- Work in a fast paced, highly innovative environment, with exciting technology
VisibleThread is an equal opportunity employer.
Apply on VisibleThread's site✨ Tailor my resume for this jobPrepare with the Apply kitMore remote DevOps and site reliability engineer jobs →
- No pay listed
A resume that gets past the first 6 seconds
Recruiters skim. The Psst resume coach fixes what makes them skip you, line by line, and one tap tailors it to the exact job you're applying to.
- 1Every line checkedWeak starts, clichés and AI-sounding phrases flagged, with a 3-question fix.
- 2Tailored to the jobSee which skills and tools from the ad your resume is missing. Try it free on one of your matches.
- 3Ready for remoteTime zone, tools and proof you work on your own, the things remote teams look for.
- 4Looks the partOne page, 6 designs, 8 colours and a matching cover letter, free to build. Premium downloads the PDF and Word files.
Example with made-up details. The score is the builder's own check, not an ATS rating or a promise of an interview.