Digital Project Manager

Position Type: Full Time

Location: Philippines (Remote)

Work Schedule: Full-time, Monday–Friday, with at least 4.5 hours of daily morning overlap with the US team and availability through at least 1:00 PM Eastern Time, particularly during the first 3 months. Schedule flexibility may be reviewed once projects are under control.

About the Company

Our client is a US-focused marketing agency specializing in testimonial and social proof marketing. Home services, including heating, cooling, and plumbing, are its primary vertical, with additional clients in healthcare, finance, and other local businesses. Its web projects bring together strategy, Website Design, SEO, AI Engine Optimization, conversion rate optimization (CRO), user experience (UX), design, development, and analytics to support clients' online presence and business goals.

The agency works with internal specialists and external web production partners across different time zones to deliver websites and ongoing optimization services. Its team values collaboration, compassion, forward thinking, and thoughtful planning.

ABOUT THE ROLE

We are in search of a Digital Project Manager (Web) to manage website, landing page, and web optimization projects from planning and scoping through launch. You will coordinate internal teams, Account Managers, clients, and external production partners while protecting timelines, budgets, quality, and project profitability. Your initial priority will be to take ownership of active projects, understand existing commitments and stakeholders, and maintain clear Asana workflows.

You should understand SEO, answer engine optimization (AEO), CRO, and UX terminology well enough to coordinate specialist work, conduct first-level QA, and prepare proposals using existing templates. Client communication will initially be supported by Account Managers and develop into direct client ownership as you become familiar with the team and projects. This is an evolving role that requires resourcefulness and independent problem-solving, with team support rather than a structured, step-by-step training program.

RESPONSIBILITIES

• Web Project Planning and Scoping: Define deliverables, estimates, budgets, resources, dependencies, and timelines with specialists before committing to projects.

• Proposal Development: Prepare and quality-check proposals and presentations using templates and specialist input; support client presentations and obtain owner approval for new website proposals.

• End-to-End Project Delivery: Take ownership of active and new projects through launch, keeping stakeholders accountable and aligned on milestones.

• Asana and Production Queue Management: Maintain clear tasks, owners, deadlines, and priorities across website builds, optimization projects, and ongoing website update requests.

• Cross-Functional Coordination and Risk Management: Coordinate team handoffs and production meetings, anticipate dependencies, and resolve bottlenecks before they disrupt delivery.

• Client Communication and Scope Control: Coordinate assets, approvals, and feedback with Account Managers and clients; set review deadlines, follow up proactively, and document the impact of scope changes.

• Web Optimization, Quality Assurance, and Launch Readiness: Turn specialist recommendations into production tasks, conduct first-level QA against the brief, and coordinate specialist checks and approvals before launch.

• Vendor and Production Partner Management: Allocate work and review vendor tasks for realistic deadlines, dependencies, hours, and staggered delivery; monitor quality, capacity, and performance.

• Budget and Profitability Management: Track estimated versus actual hours and costs, flag overruns early, and recommend adjustments to protect project profitability.

• Process Improvement and Project Reviews: Improve templates, checklists, and SOPs, and use project debriefs to address recurring delivery issues.

COMPETENCIES AND QUALIFICATIONS

Must-Have

• Experience managing website projects from planning and scoping through launch.

• Experience defining scopes, estimates, resource plans, dependencies, and realistic timelines.

• Experience tracking project hours, budgets, revisions, and scope changes to protect profitability.

• Foundational SEO, AEO, CRO, and UX knowledge, with the ability to conduct first-level QA and identify when specialist review is needed.

• Experience coordinating cross-functional teams and external vendors across concurrent projects and time zones.

• Strong written and spoken English for client communication, status updates, and presentations.

• Intermediate Microsoft Excel or Google Sheets skills, including formulas and project tracking.

• Strong organization, attention to detail, and proactive problem-solving; comfortable owning active projects without step-by-step direction.

Nice-to-Have

• Proficiency with Asana for managing tasks, deadlines, dependencies, and workflows.

• Experience working in a web production or SEO agency.

• Experience preparing web proposals and supporting client presentations.

• Relevant project management training or certification.

• Experience supporting US or North American clients, particularly home services businesses.

• Familiarity with WordPress, Beaver Builder, Harvest, or website launch and tracking validation workflows.

• Experience improving vendor performance, SOPs, and production workflows.

WHAT WE OFFER

• 100% Remote Work

• 13th Month Pay

• Healthcare (HMO)

• Comprehensive Fringe Benefits package

• Paid Service Incentive Leave (SIL)

• Paid Philippines Holidays

• Free Learning and Development Programs

APPLICATION PROCESS

We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.

The recruitment process includes a Recruiter Interview, a personality assessment, and two Client Interview stages: an initial discussion of approximately 30–45 minutes, followed by a deeper discussion of up to 90 minutes with the business owner and relevant SEO/CRO team members. Any additional practical assessment, its format, and its place in the process will be confirmed. We will keep you informed throughout the process and provide updates as promptly as possible.