Delivery Manager

DELIVERY MANAGER

Location: LATAM - Remote (Colombia, Bolivia, Chile, Ecuador, Paraguay, Peru, Uruguay, Mexico, Costa Rica, Guatemala, Panama, Honduras, Nicaragua, El Salvador)

ABOUT the company

The company is the world’s most comprehensive impact intelligence platform — delivering real data to businesses on impacts within their supply chain. The company is trusted by 40,000 global brands, retailers, and manufacturers to provide the single source of ESG intelligence they need to accelerate business and industry transformation.

Through strategic and meaningful customer relationships, the company provides key insights into supplier performance, product impact, trend analysis, and compliance. When a company wants to change how business is done, we enable that systemic shift.

Backed by a dedicated global team of individuals aligned by values, the company proudly operates as a public benefit corporation with backing from mission-aligned investors. Want to learn more? Read our story [link for members]

ABOUT THE ROLE

As a Delivery Manager at the company, you will act as the manager and critical driver of our cross-functional squads' delivery work and as a partner with our Product Managers and Technical Squad Leads. Your primary responsibility will be to facilitate the efficient delivery of high-quality software solutions that align with our strategic objectives. This role requires exceptional organizational skills, a deep understanding of agile methodologies, a thorough understanding of the challenges that face software development teams and ways to resolve them, and the ability to foster collaboration across cross-functional teams.

WHAT YOU'LL DO

• SDLC Facilitation: Lead daily stand-ups, sprint planning, retrospectives, and other agile ceremonies to ensure seamless communication and collaboration within the development team.

• Workflow Management: Oversee the backlog, understand the work and what the squad needs to complete it. Manage ticket flow, ensuring that development tasks are well-defined, prioritized, and aligned with product goals.

• Stakeholder Communication: Serve as the primary liaison between Product Owners/Managers and the Development team, ensuring that requirements are clearly understood and implemented effectively, risks are surfaced and reported early and often, status is understood by all.

• Risk Management: Identify potential risks and impediments to project delivery, proactively developing mitigation strategies to ensure timely and quality outcomes.

• Continuous Improvement: Champion a culture of continuous improvement by analyzing team performance metrics and implementing process enhancements to optimize delivery efficiency.

• Resource Coordination: Collaborate with team leads to allocate resources effectively, balancing workload and ensuring that project timelines are met.

WE'D LIKE TO SEE

• Proven experience as a Delivery Manager, Agile Coach, or in a similar role within a technology-driven environment.

• Strong understanding of agile methodologies, particularly Scrum and Kanban, with hands-on experience facilitating agile ceremonies.

• Excellent organizational and multitasking abilities, with a keen attention to detail.

• Exceptional communication and interpersonal skills, capable of building strong relationships across diverse teams.

• Demonstrated ability to manage complex projects, navigate challenges, and drive them to successful completion.

• Familiarity with agile project management tools and software development lifecycle processes.

• A Certified ScrumMaster (CSM) certification is a plus but not required.

WHAT WE CAN OFFER YOU

• Comprehensive benefits offerings. 100% employee premium covered by the company.

• Growth Opportunities

• Equipment Stipends

• Unlimited PTO

• Paid company holidays

LIFE AT the company

Our team is motivated to transform the way products are made. By helping our customers succeed in a new era of sustainable production, we can build technology that makes a difference on a planetary level.

Our team represents over 15 countries and brings unique experiences from technology to farming to the table. Surround yourself with kind, enthusiastic, and dedicated people who put collaboration and growth at the center of our shared goals.

Benefits and Perks

• Earn a competitive salary and performance-based bonuses. Get healthcare, retirement matching, and equity for US employees.

• Use the office stipend to get the supplies you need. Combat Zoom fatigue with Flex Fridays.

• Flexible time off. Take the time you need to recharge. Our culture encourages team members to explore and rest to be their best selves.

• We're remote, not lonely. Participate in coffee chats, ERG's, or a variety of other interest groups

TRAVEL NOTICE

Roles at the company may require occasional travel to support business needs, including but not limited to team collaboration, customer engagement, or company events.

EQUITY STATEMENT

We believe it’s essential to reflect the diversity of those we strive to serve. True innovation happens when everyone has room at the table, including the tools, resources, and opportunity to excel. We’re dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect.

COMPENSATION OVERVIEW

Base Salary

• $70,000 - $80,000 USD

10% Annual Bonus

Equity Stock (ICU) Option Program

*Final compensation details will be determined based on a wide variety of factors, including experience and location. These factors will be evaluated and considered by the company throughout the entirety of this process.

**For candidates located outside the U.S., the salary range listed in USD will be paid in the local currency equivalent at the time of offer using the then-current exchange rate.