Customer Support Specialist
Company shown to members 🔒 · Remote · US only
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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience required (years not stated)
- Where you can live
- US only
- Languages
- English
- Skills and tools
- troubleshooting
- Job type
- Contract or freelance
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Job details
- Where you can work
- United States
- Employment type
- Contract
- Advertised pay
- $20/hr
- Experience
- Experience required (years not stated)
- Employer publication date
- 7 January 2026
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 30 October 2026
About the job
As a Customer Support Specialist, you’ll play a key role in ensuring our clients’ customers receive top-notch support. Your main responsibilities will include:
- Responding to customer inquiries via phone, email, and/or chat
- Providing fast, friendly, and professional assistance
- Troubleshooting product and service issues to find optimal solutions
- Maintaining detailed and accurate records of customer interactions
- Staying up to date on client products, services, and policies to provide accurate information
- Collaborating with teammates and sharing feedback to continuously improve the customer experience
Requirements
We’re looking for highly motivated individuals with a customer-first attitude and the ability to work independently. The ideal candidate will have:
- This is a fully remote position, but you must be located within the United States
- Fluent in speaking, writing, and reading the English language
- A reliable Internet connection and computer
- A positive, professional attitude and a passion for helping others
- The ability to work independently in a distraction-free home office
- Previous customer support experience is a plus, but not required
Benefits
- Fully remote: work from anywhere within the United States
- Full-time and part-time available
- Competitive hourly pay from $20/hr
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