Customer Support Specialist
Company shown to members 🔒 · Remote · South Africa only
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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- 3+ years required
- Where you can live
- South Africa only
- Skills and tools
- troubleshooting, technical support, customer service
- Time zone
- EST
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Job details
- Where you can work
- South Africa
- Employment type
- Not stated by the employer
- Advertised pay
- Not stated by the employer
- Experience
- 3+ years required
- Employer publication date
- 16 November 2025
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 30 October 2026
About the job
Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.
- Role Overview:
- We are seeking a Customer Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
- Full-time, 40 Hours/Week
- Fully remote, work from home
- Salary: ZAR 17,000-20,000/month, commensurate with skills and experience
- Availability to work during EST business hours.
Responsibilities
- Monitor EV charger statuses and identify any issues.
- Communicate with property owners and drivers to assist with troubleshooting.
- Coordinate with maintenance teams for on-site support.
- Document issues and resolutions in the system.
- Escalate complex technical problems when necessary.
Requirements
- 3+ years of experience as a Customer Service Specialist or Technical Support Specialist
- Tech-savvy with strong problem-solving skills
- Excellent communication skills
- Ability to multitask and manage active issues efficiently
- Customer service or technical support experience in IT or related field preferred
Training Provided
- EV charger systems and operations
- Basic troubleshooting and issue resolution
- Coordination procedures with maintenance and property teams
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- Open 12 months
- No pay listed
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