Customer Success Specialist
Company shown to members 🔒 · Remote · Colombia, Chile, Peru +1 only
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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.
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The 20-second read
- Experience
- Experience not stated
- Where you can live
- Colombia, Chile, Peru +1 only
- Skills and tools
- zoom, customer success, onboarding, renewals, crm, b2b
- Job type
- Contract or freelance
Read from the ad by Psst's rules. Check the full ad below before applying.
Job details
- Where you can work
- Colombia, Chile, Peru, South Africa
- Employment type
- Contract
- Advertised pay
- $800–3000/mo
- Experience
- Experience not stated
- Employer publication date
- 28 July 2026
- First recorded by Psst
- 12 October 2026
- Last checked at the source
- 10 November 2026
About the job
Join Hire Hangar and work with fast-growing global companies while building a long-term career.
Customer Success Specialist
Full-Time · Remote (U.S. Eastern Time Hours)
ABOUT THE ROLE
In this role, you’ll lead client relationships from onboarding through renewal.
You’ll serve as the main point of contact, guiding clients through all processes. Your ability to communicate clearly, manage timelines, and leverage automation tools will be essential to keeping projects on track and clients excited.
WHAT YOU’LL DO
- Onboard new clients with structured kickoff calls and milestone planning
- Manage timelines and automate task flows using tools like Zapier or Make
- Communicate clearly and proactively with clients and internal teams
- Troubleshoot issues quickly and keep delivery running smoothly
- Support renewals by consistently delivering a strong client experience
WHAT YOU BRING
- Experience managing client relationships
- Hands-on experience with automation tools (Zapier or Make is a must)
- Strong communication skills and confidence leading calls over Zoom
- Comfortable managing timelines, workflows, and CRM systems
- Calm, proactive, and highly organized
- Bonus: familiarity with B2B environment
WHY THIS ROLE IS UNIQUE
- You’ll shape the customer success function at a high-growth studio
- You’ll work at the intersection of content, tech, and strategy
- You’ll help turn creative ideas into scalable systems that clients love
Please NOTE
It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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