Contract Management Specialist II

At the company, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.

About the Legal, Compliance, and Public Affairs team

The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping the company scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for the company’s mission to deliver honest financial products.

About the role

We are looking for a business-minded Contract Management Specialist II to help deliver responsive, consistent contract support for the Commercial and Vendor Legal teams.

You’ll manage a wide range of agreements, support legal intake and business questions, and partner closely with Legal, Legal Operations, Revenue, Finance, Procurement, and other internal teams. You’ll independently handle routine matters while supporting attorneys on strategic, complex negotiations. This is a hands-on role that rewards resourcefulness, speed, curiosity, a continuous improvement mindset, and good judgment.

What you'll do

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Draft, negotiate, and manage commercial and vendor agreements, amendments, NDAs, and other contracts

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Triage incoming legal requests, support the business by answering contract and process questions, and route matters that require specialized knowledge

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Coordinate contract approvals and cross-functional reviews and help keep contract matters moving toward execution

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Maintain and help improve standard contract templates, playbooks, training materials, and knowledge management resources

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Communicate contract positions, requirements, risks and next steps clearly and concisely to internal business partners

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Identify recurring pain points and opportunities to implement process improvements that optimize for speed, efficiency, and quality

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Manage and meet aggressive internal SLAs while balancing shifting priorities and escalating urgent or high-risk matters appropriately

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Partner with Legal Operations, Financial Systems, and Procurement on solution design and delivery

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Support ad hoc matters and special projects as the contract management function evolves

What we look for

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3+ years of relevant experience in contract management, as a paralegal, or in a comparable contracting role, preferably at a fast-paced technology company

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Bachelor’s degree (no JD required)

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Experience using a contract lifecycle management platform; Ironclad experience is preferred

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Strong organizational and project management skills, with the ability to manage multiple matters and competing deadlines

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Excellent written and verbal communication skills

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Ability to independently manage routine and moderately complex contract matters and recognize when attorney or specialist involvement is appropriate

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Sharp judgment and critical thinking, with a track record of applying lessons learned across negotiations, template drafting, and internal guidance

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Comfort operating in a high-volume, fast-moving environment where priorities may shift

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Detail-oriented, proactive, and solutions-focused

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Team-first mindset: no task is too small, no problem is too big

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Willingness to contribute to both shared operational work and specialized contracting matters

Base Pay Grade - H

Equity Grade - 3

Employees new to the company typically come in at the start of the pay range. The company focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $100,000 - $150,000

USA base pay range (all other U.S. states) per year: $88,000 - $138,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

Remote-first with flexibility built in

The company is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at the company office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.

Benefits designed for you

Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:

• Health coverage at no cost: We cover 100% of premiums for employees and their dependents.

• Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.

• Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.

• Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy the company stock at a discount.

We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.

For positions based in San Francisco or Los Angeles: the company considers qualified applicants with arrest and conviction records, as required by law.

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