Content Production Assistant

Hi, we're the company.

Headquartered in Nashville, Tennessee, the company helps millions of B2B technology buyers make smarter decisions by providing trusted research, practical guidance, and connections to the world's leading technology brands. Our work spans 30+ media brands and 50+ newsletters, supported by a global team across the United States, United Kingdom, Singapore, Australia, and the Philippines.

We're a remote-first company that values curiosity, collaboration, and growth. We invest in our people, embrace AI and new technologies to improve how we work, and create opportunities for team members to build meaningful careers. Many of our leaders have grown from within, including our CEO, who started here as an intern.

We believe great work happens when people feel connected. Through company all-hands, team events, Slack communities, learning sessions, and in-person gatherings, we create intentional opportunities for our global team to collaborate, build relationships, and celebrate successes together.

All positions are open to remote work unless otherwise specified in the requirements below.

The opportunity

The Content Production Assistant is a key member of the Content Operations team, responsible for uploading, formatting, publishing, and maintaining digital content across the company's websites. Working closely with Editorial and other cross-functional teams, the CPA helps ensure content is published accurately, on time, and in accordance with established formatting and basic SEO standards.

This is a great opportunity for someone who enjoys working with digital content and technology, has strong attention to detail, and takes pride in producing accurate, high-quality work. The role offers hands-on experience with multiple content management systems (CMS), exposure to different websites and content types, and opportunities to develop technical, problem-solving, and content operations skills.

Employment Level : Entry Level

Employment Type: Full-time

Location:  Philippines

Working Hours:  9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

Content Publishing & Management

• Upload, format, and publish articles, images, videos, and other digital content using content management systems (CMS).

• Coordinate and schedule content publication according to deadlines and established priorities.

• Make updates, corrections, and edits to published content based on requests from Editorial and other internal teams.

• Ensure content is properly formatted, tagged, and presented consistently across different websites.

SEO & Quality Assurance

• Apply basic SEO best practices, including title tags, meta descriptions, headings, image alt text, and internal linking.

• Perform quality checks before and after publication to identify formatting errors, broken links, missing images, or incorrect information.

• Review and correct publishing issues to maintain content accuracy and minimize revision requests.

Task Management & Collaboration

• Manage and prioritize publishing requests using ClickUp, ensuring tasks are updated and completed within expected timelines.

• Balance multiple publishing requests and adjust priorities to accommodate urgent updates or changing deadlines.

• Communicate proactively with Editorial and other internal teams to clarify requests, resolve issues, and flag potential delays.

• Collaborate with cross-functional teams to support efficient content publishing workflows.

CMS Support & Process Improvement

• Troubleshoot routine CMS and content formatting issues, escalating more complex problems when needed.

• Participate in CMS testing and provide feedback on website updates, user interface changes, and publishing functionality.

• Identify opportunities to improve publishing accuracy, efficiency, and existing workflows.

Who you are

• 1–2 years of experience working with content management systems (CMS), such as WordPress or headless CMS platforms.

• Experience uploading, formatting, publishing, or maintaining digital content.

• Familiarity with basic SEO practices, including metadata, headings, image alt text, and internal linking.

• Strong attention to detail and commitment to accuracy, particularly when reviewing content, formatting, and links.

• Strong organizational and time-management skills, with the ability to manage multiple requests and meet deadlines.

• Excellent written and verbal communication skills, with the ability to collaborate effectively with internal teams.

• Comfortable performing repetitive, detail-oriented tasks while maintaining consistent quality and productivity.

• Ability to troubleshoot routine content or CMS issues, follow established processes, and escalate concerns appropriately.

• Willingness to learn new CMS platforms, receive feedback, and adapt to changing workflows and priorities.

• Familiarity with ClickUp or similar task management tools is a plus.

• Must have a working laptop/pc and, internet, and a backup connection.

• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary.**

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.

• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.

• Remote-First Culture: Work from the comfort of your home.

• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.

• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.

• Healthcare : Corporate HMO Plan for all full-time PH employees upon completion of two months of tenure.

• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.

• Wellness Perks: Access the Headspace app to support your well-being.

• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

Salary Range

We seek to hire top-tier individuals and intend for our compensation to be at a rate that allows us to recruit and retain individuals who align with our core values, purpose, mission, and vision. Final total compensation is based on a multitude of factors including, but not limited to, skill level, relevant experience to the position, and cost of labor.

Monthly Pay Range

₱40,000 — ₱50,000 PHP

EOE statement

We believe that our differences make us stronger, and thus foster a diverse and inclusive culture where people feel safe being themselves. The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law.

Pre-employment screening required.

The company does not engage with external staffing agencies. Any candidates introduced by such firms will not be eligible for compensation. The company communicates only through  [link for members]  emails and official recruiting platforms. We never recruit via Teams, WhatsApp, or similar apps, and we will never request money, gift cards, or personal financial details during hiring.

Any AI-generated or incomplete application answers will be auto-rejected.