Consulting Operations Associate

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at the company, so please apply for only one position and only once a year —if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later).

At the company, we believe that talent knows no boundaries. That’s why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers , don’t just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don’t just support bold ideas—they expand their skills, broaden their expertise, and grow their careers.

As an Consulting Operations Associate , you will join a fast-paced, client-service environment supporting an AI-focused consulting and tech-enablement firm. You will act as an intelligent, independent generalist and execution bridge between executive leadership and active client consulting engagements, ensuring operational momentum and administrative clarity across the business.

In this high-leverage role, you will combine executive administration, consulting coordination, external vendor representation, and practical AI-enabled execution. You will help maintain visibility into client account timelines, track commitments, and streamline administrative workflows—all while utilizing cutting-edge AI tools and automation to reduce operational friction.

Accountability

As an Consulting Operations Associate , your success will be defined by your ability to reduce executive administrative burden, maintain seamless coordination across active consulting accounts, and deliver accurate,high-quality written and AI-enabled work.

Here’s how you’ll make an impact

CEO & Executive Administration

• Manage executive inboxes, prioritize incoming communication, and organize daily scheduling and calendars.

• Draft intelligent, professional email correspondence and serve as a reliable human review layer for AI-generated drafts.

• Ensure all correspondence sent on behalf of leadership clearly identifies you as the actual sender

• Track executive commitments and follow-ups to ensure crucial priorities are executed without delay.

Consulting Account Coordination

• Maintain operational visibility into active client consulting engagements, tracking timelines, milestones, and deliverables.

• Monitor outstanding client commitments and remind stakeholders of upcoming account requirements.

Organize account-related information and meeting follow-ups to keep engagements moving smoothly without taking over formal technical project management.

External Meetings & Partner Representation

• Attend selected vendor, partner, or software demonstration meetings as a representative of leadership.

• Gather information, ask clarifying questions, summarize key findings, and recommend actionable next steps.

• Represent the organization professionally in client-facing or vendor interactions when required.

Research & Content Development

• Conduct structured research on business, technology, and consulting topics.

• Prepare research-backed outlines, blog concepts, and marketing assets for executive review and polish.

• Review, edit, and enhance AI-assisted written materials for tone, accuracy, and depth, maintaining strict editorial standards.

AI Enablement & Technical Workflows

• Build simple AI-enabled tools or lightweight applications to solve recurring operational problems.

• Utilize AI-assisted development platforms, GitHub workflows, and Vercel (or similar deployment platforms) to test and deploy practical internal tools.

Explore automation opportunities across administrative and consulting workflows, evaluating AI outputs for accuracy and business utility.

Internal Routing & Process Improvement

• Coordinate information flow across Operations Managers, Project Managers, and consulting leads to surface bottlenecks.

• Support secondary initiatives such as event logistics, marketing campaign coordination, and platform research.

• Identify administrative friction points and propose automation solutions that maintain high-quality, human-reviewed standards.

Colleagues

You will work directly with the Chief Executive Officer as your primary stakeholder while collaborating closely with the Operations Manager, Project Manager, and the broader consulting team. At the company, you’ll also receive guidance and support from your Operations Manager, who will help you succeed in the role and ensure that you’re continuously growing and developing in your career.

Skills and Qualifications

At the company, we believe in T-shaped individuals—those who bring deep expertise in one area,paired with broad curiosity and interests. As an Administrative Operations Specialist, your vertical strength will be executive support and client service coordination, while your horizontal capabilities should span practical AI building, research synthesis, and cross-functional workflow management.

To excel in this role, you should have

• Experience : Strong client-facing experience in a professional services, consulting, or fast-paced client-service environment; proven experience supporting executives or managing client account coordination.

• Tools/Systems : Familiarity with Slack, Google Workspace/Email, GitHub, Vercel, HubSpot, Fathom, and modern AI-assisted research and development tools.

• Analytics/Process : Exceptional attention to detail, strong editorial and writing judgment, experience auditing AI-generated outputs, and the ability to build simple technical workflows or lightweight apps.

Mindset: Highly curious, direct communicator, proactive problem solver, comfortable in a fast-moving environment,and dedicated to exceptional follow-through.

During the interview process, you’ll have the opportunity to showcase your skills in the following areas:

• Executive & Consulting Coordination : How do you organize competing executive priorities and maintain visibility across client engagements?

• Written Communication & Quality Control : How do you maintain editorial standards, tone, and transparency when drafting correspondence on behalf of leadership?

• AI Fluency & Technical Curiosity : How have you used AI tools or low-code frameworks to build lightweight solutions or improve administrative workflows?

Proactive Problem Solving: How do you identify operational bottlenecks and coordinate across internal teams to keep projects on track?

Diversity of experience is core to the company. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

Role Specifications

This is a remote role , where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 3.5 weeks with us. During the offer process, we’ll share more information about our benefits and compensation philosophy,considering both market trends and individual factors.

About the company

At the company Talent, we connect the world’s top talent with visionary companies building what’s next. Here,you’re not just stepping into another role — you’re joining a team that values individuality, ambition, and growth without limits. Unique, like you.

We’re always excited to share more about our journey, where we’re headed, and how you can grow with us throughout the interview process.

Want to learn more about our recruitment process, what to expect from interviews, and possible outcomes? Check out [ The Dive ].