Community Operations Associate

Company shown to members 🔒 · Remote · Philippines only

Philippines onlyEntry-level (years not stated)Published 14 April 2026Ghost risk: high

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First recorded by Psst: 12 October 2026. Your first 3 jobs are free to apply to (the first right away, 2 more with your email). After that, the company and the apply link are for Psst members, from $4.99 for 7 days.

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The 20-second read

Experience
Entry-level (years not stated)
Where you can live
Philippines only
Skills and tools
google workspace, retention
Job type
Contract or freelance

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Job details

Where you can work
Philippines
Employment type
Contract
Advertised pay
Not stated by the employer
Experience
Entry-level (years not stated)
Employer publication date
14 April 2026
First recorded by Psst
12 October 2026
Last checked at the source
10 November 2026

About the job

We’re looking for highly driven, people-oriented individuals to join our Community Operations team. This role is at the frontlines of our community—working directly with users to understand behavior, build relationships, and identify opportunities to drive growth.

What you’ll do

  • Engage with users daily through in app hangouts, chats, or calls
  • Conduct surveys and gather insights to understand user needs and behavior
  • Build genuine relationships across a diverse user base
  • Spot opportunities for growth, retention, and monetization
  • Act as the voice of the user by sharing actionable insights with internal teams

What we’re looking for

  • Strong self-motivation and ownership mindset
  • High level of empathy and ability to connect with people from all backgrounds
  • Clear and logical communication skills (spoken and written, any language)
  • Observant and proactive—able to identify patterns and opportunities on the ground
  • Willingness to hustle and adapt in a fast-paced environment

Qualifications

  • At least 21 years old
  • Open to fresh graduates or undergraduates with relevant experience
  • Must have a personal smartphone and laptop
  • Amenable to shifting schedules, including weekends and holidays
  • Tech savvy. Familiarity with google workspace and the the company app is a plus.
  • Willing to report to our Makati office at least once per quarter

Why this role matters

This role directly impacts how we grow. You’ll be closest to our users—helping us understand what works, what doesn’t, and where the next opportunity lies.

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Ghost Job Detector: Ghost risk: high
  • Open 7 months
  • No pay listed
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