Community Manager

About Us

The company helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, the company helps the members of those the company build relationships with each other by surfacing the most relevant and interesting connections.

Because of this novel approach and member-centered experience, the company has produced the most $1M communities and helped its Hosts earn over $500M.

The Role

The company offers our platform via five plans. The company Pro is our most comprehensive plan that serves some of the biggest creators, entrepreneurs, and brands in the world.

This new role on our the company Pro team will oversee ongoing community management for multiple the company Pro Hosts at one time.

The community manager will play a critical role in ensuring that each community operates smoothly and continues to grow via valuable, memorable experiences for members.

What You'll Do

• Play a key execution role in scaling the extraordinary results for the company Pro Hosts and their members today.

• Join the onboarding process for new the company Pro Hosts, learning their brand voice and audience, and aligning on communication rhythms, content approval workflows, and role expectations before the community goes live.

• Set up and manage community, online courses, challenges, and events for the company Pro the company.

• Execute monthly themes, a weekly activity calendar, and daily polls and questions designed in partnership with the the company Pro team and Host of that the company Pro Network.

• Create high-quality content at scale — from newsletters and educational resources to member spotlights — adapting each deliverable to reflect the Host’s unique brand voice.

• Welcome new members and provide exceptional support throughout their entire journey in the community, replying to inquiries and resolving issues as they arise.

• Guide members to relevant areas of the community, using automations to streamline navigation and enhance the member experience.

• Support live events and challenges by coordinating logistics, publishing promotional materials, and handling real-time moderation, communication, and follow-up recaps.

• Monitor analytics and adapt your execution to maintain high engagement, surfacing clear insights and trends.

• Provide ongoing communication and reporting to the company’s Community Strategists and your set of the company Pro Hosts.

What We're Looking For

• High curiosity and motivation to learn the cutting edge strategies and features exclusively offered on the company Pro.

• Proven experience in marketing and content creation, with a track record of crafting compelling narratives that drive engagement and growth.

• Experience with the demands and opportunities that come with community management today and excitement over the elements that are changing quickly with new software coming online now.

• Strong writing and editing skills, with the ability to adapt tone and style to match different brands and audiences.

• Strong attention to detail, with the instinct to internalize feedback and adapt quickly to each Host's voice and preferences.

• A passion for community building, with the empathy and curiosity to build real relationships with both Hosts and members.

• Confidence participating in and occasionally hosting community calls, with the ability to represent a Host's brand and make members feel welcome and engaged.

• Strong organizational skills with attention to detail and the ability to manage multiple the company Pro the company at one time.

• Practice with proactive, consistent communication skills and approach to managing relationships with the the company Pro Community Strategist and Hosts.

• An understanding of analytics and a data-driven approach to measure and improve community health and engagement.

What We Offer

• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.

• Comprehensive benefits, including health, vision, dental, and paid time off.

• Clear opportunities for professional growth, including leadership pathways and skill development support.

• The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.

If you want to define the future of community management, learn the strategies and software that’s producing more $1M communities today, and help people get results and transformation impossible on their own, we want to talk to you.

Compensation: The base salary for this role ranges from $40,000 - $65,000 with exact compensation based on location, experience, and cost of living.