Community Manager

Community Manager (Slack Community, Events & Member Engagement) – Remote | Full-Time

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role

We’re hiring a Community Manager to lead and grow a private entrepreneur community (~160 members) .

This is a high-ownership, relationship-first role — you’re not just moderating a community, you’re building connections, driving engagement, and ensuring members stay active and satisfied .

You will

• Lead daily conversations in Slack

• Connect members with each other

• Coordinate high-quality events

• Track engagement and improve retention

If you enjoy building relationships, starting conversations, and creating energy in a community — this role is built for you.

What You’ll Own

Daily Community Engagement (Core Focus)

• Actively manage conversations in Slack

• Start discussions and keep engagement high

• Maintain a professional, upbeat, and welcoming tone

• Ensure no member feels ignored or disconnected

Relationship Building & Member Connections

• Introduce members based on:

• Goals

• Industry

• Interests

• Act as the connector of the community

• Build trust and encourage collaboration

Member Check-Ins & Retention

• Conduct regular member check-ins (every 3–6 months)

• Identify:

• Engagement gaps

• Risks of churn

• Opportunities to improve experience

• Proactively solve issues before they escalate

Event Coordination & Execution

• Plan and manage:

• Retreats

• Dinners

• Meetups

• Handle logistics end-to-end

• Deliver a premium, high-quality experience

Engagement Tracking & Reporting

• Track:

• Participation levels

• Member activity

• Event attendance

• Report insights to improve engagement and retention

Feedback & Survey Management

• Run surveys using:

• Typeform

• Analyze feedback and identify trends

• Turn insights into actionable improvements

What Makes You a Strong Fit

• Outgoing and confident starting conversations

• Natural relationship builder

• Strong communicator (Slack, email, calls)

• Customer-first mindset (member satisfaction = priority)

• Highly proactive and ownership-driven

• Organized and detail-oriented

Requirements (Must-Have)

• Strong spoken English (clear, neutral, US-friendly)

• Excellent written communication skills

• Experience in:

• Community management

• Customer success

• Relationship management

• Experience coordinating events or member experiences

• Comfortable working U.S. hours

• Reliable remote work setup

Nice to Have

• Experience managing communities on:

• Slack

• Familiarity with:

• Typeform

• Experience with U.S.-based clients

• Background in:

• Events

• Customer success

• Membership communities

• Experience improving:

• Engagement

• Retention

• Based in LATAM or Africa (preferred, not required)

What a Typical Day Looks Like

• Start conversations and engage members in Slack

• Connect members based on goals and interests

• Monitor engagement and follow up with inactive members

• Plan and coordinate upcoming events

• Review feedback and engagement data

• Share insights and updates with internal team

In short

You are the heartbeat of the community — keeping it active, connected, and valuable.

Key Metrics (KPIs)

• Daily Slack engagement and activity levels

• Member satisfaction (check-ins + surveys)

• Event participation rates

• Number of meaningful member connections

• Retention and churn reduction

• Accuracy of engagement tracking and reporting

Why This Role Stands Out

• High ownership — you run the community

• Direct impact on retention and client experience

• Blend of:

• Community

• Events

• Strategy

• Opportunity to grow into:

• Head of Community

• Member Experience Lead

Interview Process

• Initial Phone Screen

• Recruiter Interview

• Practical Task (community scenario)

• Client Interview

• Offer & Background Verification

Apply Now

If you’re someone who thrives on conversations, relationships, and creating energy in a community , this is a rare opportunity to own and grow a high-value private network .